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Study Guide: Air New Zealand: History and Operations

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Air New Zealand: History and Operations Study Guide

Founding and Early History

Air New Zealand traces its origins to the founding of Tasman Empire Airways Limited (TEAL).

Answer: True

Explanation: Air New Zealand was originally established as Tasman Empire Airways Limited (TEAL) on April 26, 1940.

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The airline was officially rebranded from Tasman Empire Airways Limited (TEAL) to Air New Zealand on April 1, 1965.

Answer: True

Explanation: The transition from Tasman Empire Airways Limited (TEAL) to Air New Zealand occurred on April 1, 1965.

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The merger with National Airways Corporation (NAC) in 1978 resulted in Air New Zealand integrating its domestic and international operations.

Answer: True

Explanation: The 1978 merger with NAC consolidated Air New Zealand's domestic and international services, establishing it as the sole national airline.

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Air New Zealand commenced transpacific services in 1965 with the introduction of its inaugural jet aircraft, the Douglas DC-8.

Answer: True

Explanation: The introduction of the Douglas DC-8 marked the beginning of Air New Zealand's transpacific services in 1965.

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What was the original name of Air New Zealand upon its establishment in 1940?

Answer: Tasman Empire Airways Limited (TEAL)

Explanation: Air New Zealand was established on April 26, 1940, under the original name Tasman Empire Airways Limited (TEAL).

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On what date did Tasman Empire Airways Limited (TEAL) officially transition to the name Air New Zealand?

Answer: April 1, 1965

Explanation: The transition from Tasman Empire Airways Limited (TEAL) to Air New Zealand occurred on April 1, 1965.

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Which airline did Air New Zealand merge with in 1978, thereby integrating its domestic and international operational divisions?

Answer: National Airways Corporation (NAC)

Explanation: The 1978 merger with National Airways Corporation (NAC) integrated Air New Zealand's domestic and international operations.

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When did Air New Zealand initiate its transpacific services, utilizing the Douglas DC-8 aircraft?

Answer: 1965

Explanation: Air New Zealand commenced its transpacific services in 1965 with the introduction of the Douglas DC-8 aircraft.

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Fleet, Network, and Operations

Christchurch Airport is identified as a primary hub for Air New Zealand.

Answer: False

Explanation: While Christchurch Airport is a significant base, Auckland Airport serves as Air New Zealand's primary hub.

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Air New Zealand has been a member of the Star Alliance since its inception in 1999.

Answer: True

Explanation: Air New Zealand joined the Star Alliance in 1999, aligning itself with a global network of airlines.

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Air New Zealand's network encompasses approximately 20 domestic and 28 international destinations.

Answer: True

Explanation: The airline's network comprises roughly 20 domestic routes and 28 international routes across 18 countries.

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Auckland Airport, Christchurch Airport, and Wellington Airport are designated as Air New Zealand's principal hubs.

Answer: True

Explanation: Auckland, Christchurch, and Wellington Airports serve as the primary operational hubs for Air New Zealand.

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As of September 2025, Air New Zealand's fleet comprises approximately 115 aircraft.

Answer: True

Explanation: By September 2025, the airline is projected to operate a fleet of approximately 115 aircraft.

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Air New Zealand maintains numerous codeshare agreements with other international airlines.

Answer: False

Explanation: Air New Zealand has extensive codeshare agreements with various global airlines, including members of the Star Alliance and other partners.

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Air New Zealand exclusively utilizes Boeing 777 aircraft for its long-haul flights.

Answer: False

Explanation: Air New Zealand operates both Boeing 777 and Boeing 787 aircraft for its long-haul routes.

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Air New Zealand employs ATR 72 aircraft for its regional service operations.

Answer: True

Explanation: The ATR 72 is one of the turboprop aircraft types utilized by Air New Zealand for its regional domestic services.

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The 2006 Qantas codeshare agreement was primarily aimed at improving profitability on Tasman routes.

Answer: True

Explanation: The agreement aimed to improve profitability by addressing empty seats on Tasman routes, rather than increasing competition.

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Between 2014 and 2017, Air New Zealand retired its Boeing 747s, Boeing 737s, and Boeing 767s.

Answer: True

Explanation: During the period of 2014-2017, Air New Zealand systematically phased out its Boeing 747, Boeing 737, and Boeing 767 aircraft fleets.

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Air New Zealand's 2024 fleet orders include Airbus A321neo and Boeing 787 variants.

Answer: True

Explanation: The airline's fleet orders for 2024 encompass both Airbus A321neo aircraft and various Boeing 787 variants.

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Which airport functions as Air New Zealand's primary hub?

Answer: Auckland Airport

Explanation: Air New Zealand's primary operational hub is located at Auckland Airport.

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Since what year has Air New Zealand been an affiliated member of the Star Alliance?

Answer: 1999

Explanation: Air New Zealand became a member of the Star Alliance in 1999.

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How many domestic destinations does Air New Zealand primarily serve?

Answer: 20

Explanation: Air New Zealand operates scheduled passenger flights to approximately 20 domestic destinations.

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As of September 2025, what is the approximate total number of aircraft constituting Air New Zealand's fleet?

Answer: 115

Explanation: By September 2025, Air New Zealand's fleet is projected to comprise approximately 115 aircraft.

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Which aircraft types are operated by Air New Zealand for its long-haul flight segments?

Answer: Boeing 777 and Boeing 787

Explanation: Air New Zealand utilizes Boeing 777 and Boeing 787 jet aircraft for its long-haul flight operations.

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What classification of turboprop aircraft does Air New Zealand utilize for its regional service routes?

Answer: ATR 72 and De Havilland Canada Dash 8 Q300

Explanation: Air New Zealand employs ATR 72 and De Havilland Canada Dash 8 Q300 turboprop aircraft for its regional domestic service routes.

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What types of aircraft are included in Air New Zealand's 2024 fleet orders?

Answer: Airbus A321neo and Boeing 787 variants

Explanation: Air New Zealand's fleet orders for 2024 include both Airbus A321neo aircraft and various Boeing 787 variants.

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Branding and Passenger Experience

The frequent-flyer program offered by Air New Zealand is named 'Airpoints'.

Answer: True

Explanation: Air New Zealand's loyalty program for frequent flyers is indeed called Airpoints.

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The distinctive koru-inspired logo was introduced by Air New Zealand in 1973.

Answer: True

Explanation: The koru symbol, representing new life and growth, was adopted as part of the airline's branding in 1973.

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The 'Economy Skycouch' service enables passengers to convert three adjacent economy seats into a unified flat surface.

Answer: True

Explanation: The Economy Skycouch offers passengers the innovative option to convert three standard economy seats into a versatile flat surface.

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The koru symbol represents a stylized, unfolding silver fern frond, signifying new life and growth.

Answer: True

Explanation: The koru, a central element of Air New Zealand's branding, symbolizes new life, growth, and the unfurling of a silver fern frond.

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In 2012, Air New Zealand adopted black as its primary corporate color.

Answer: True

Explanation: As part of its 2012 rebranding, Air New Zealand adopted black as its primary corporate color, aligning with New Zealand's national identity.

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Air New Zealand utilized special 'The Lord of the Rings' livery on three aircraft between 2002 and 2003.

Answer: True

Explanation: Between 2002 and 2003, three aircraft were adorned with 'The Lord of the Rings' livery to promote New Zealand as a filming location.

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The 'Skynest' product is slated for introduction on Air New Zealand's forthcoming Boeing 787-9 and 787-10 aircraft.

Answer: True

Explanation: The innovative 'Skynest' product is planned for integration into Air New Zealand's upcoming Boeing 787-9 and 787-10 fleet.

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The 'NZ74' logo featured on DC-10 aircraft in 1973 served to commemorate the 1974 Commonwealth Games.

Answer: True

Explanation: The 'NZ74' logo was applied to DC-10 aircraft in 1973 as a commemorative marking for the upcoming 1974 British Commonwealth Games.

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The adoption of the 'black' livery in 2012 was intended to align the airline with New Zealand's national identity.

Answer: True

Explanation: The strategic adoption of black as the corporate color in 2012 aimed to resonate with New Zealand's national identity and foster pride.

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The 'Pacific Wave' design was a fuselage stripe predominantly in teal.

Answer: True

Explanation: The 'Pacific Wave' design was predominantly teal, not red, and was part of the airline's livery from 1996 to 2012.

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Air New Zealand's 2006 uniforms were crafted from merino wool and incorporated curves inspired by the koru logo.

Answer: True

Explanation: The 2006 uniforms featured merino wool and design elements inspired by the koru logo, reflecting a connection to New Zealand's natural materials and identity.

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The 'Economy Skycouch' is designed to offer enhanced comfort for passengers, particularly families.

Answer: True

Explanation: The Economy Skycouch provides a more spacious and adaptable seating arrangement, enhancing comfort, especially for families traveling together.

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Air New Zealand began incorporating the 'New Zealand Fern Mark' into its livery in 2013.

Answer: True

Explanation: In 2013, Air New Zealand integrated the 'New Zealand Fern Mark' into its aircraft livery as part of a marketing collaboration.

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The 'Airline to Middle Earth' livery featured imagery from 'The Lord of the Rings' films.

Answer: True

Explanation: The 'Airline to Middle Earth' livery featured imagery from 'The Lord of the Rings' films, not 'The Hobbit'.

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The Airpoints program permits members to accrue Status Points for progression to higher tiers such as Silver and Gold.

Answer: True

Explanation: Within the Airpoints program, members can earn Status Points to achieve elevated membership tiers like Silver and Gold.

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Air New Zealand's 2012 rebranding involved the discontinuation of teal and green colors.

Answer: True

Explanation: The 2012 rebranding saw the discontinuation of teal and green colors, with black being adopted as the primary corporate color.

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What is the designated name of Air New Zealand's frequent-flyer program?

Answer: Airpoints

Explanation: Air New Zealand's loyalty program for frequent flyers is designated as Airpoints.

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What is the 'Economy Skycouch' service offered by Air New Zealand?

Answer: Three economy seats that convert into a flat surface

Explanation: The Economy Skycouch allows three economy seats to be converted into a flat surface, offering enhanced comfort.

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What does the koru symbol, prominently featured by Air New Zealand, signify?

Answer: A stylized, unfolding silver fern frond symbolizing new life and growth

Explanation: The koru symbol represents a stylized, unfolding silver fern frond, signifying new life and growth.

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What color was adopted as Air New Zealand's primary corporate hue in 2012, intended to symbolize Kiwi identity?

Answer: Black

Explanation: In 2012, black was adopted as Air New Zealand's primary corporate color, aligning with New Zealand's national identity.

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During which years did Air New Zealand employ special 'The Lord of the Rings' livery on its aircraft?

Answer: 2002-2003

Explanation: Between 2002 and 2003, Air New Zealand utilized special 'The Lord of the Rings' livery on three aircraft.

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The 'Skynest' product, slated for refurbishment, is intended for deployment on which aircraft type?

Answer: Boeing 787

Explanation: The 'Skynest' product is planned for integration into Air New Zealand's upcoming Boeing 787-9 and 787-10 aircraft.

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What event was commemorated by the 'NZ74' logo featured on Air New Zealand's DC-10s in 1973?

Answer: The 1974 British Commonwealth Games

Explanation: The 'NZ74' logo was applied to DC-10 aircraft in 1973 as a commemorative marking for the upcoming 1974 British Commonwealth Games.

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The 'Pacific Wave' design, part of Air New Zealand's livery from 1996 to 2012, was predominantly what color?

Answer: Teal

Explanation: The 'Pacific Wave' design was predominantly teal, not red, and was part of the airline's livery from 1996 to 2012.

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What were the primary elements of Air New Zealand's 2012 rebranding initiatives?

Answer: Adopting black as the corporate color and changing the typeface

Explanation: The 2012 rebranding initiative encompassed the adoption of black as the corporate color and the introduction of a new logo typeface.

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Corporate Development and Financials

Air New Zealand's acquisition of Ansett Australia in 2000 resulted in substantial financial losses for the airline.

Answer: True

Explanation: The acquisition of Ansett Australia proved to be a significant financial misstep, leading to considerable losses rather than gains for Air New Zealand.

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In 2001, the New Zealand government intervened by taking a majority stake in Air New Zealand to prevent its financial collapse.

Answer: True

Explanation: Facing potential collapse in 2001, the New Zealand government acquired a majority stake to stabilize the airline's financial situation.

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The subsidiary Zeal320 was established to operate Air New Zealand's trans-Tasman fleet under a different brand to manage labor costs.

Answer: True

Explanation: Zeal320 was created to operate Air New Zealand's trans-Tasman fleet, primarily as a strategy to manage labor costs.

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In the 2022 financial year, Air New Zealand reported a significant loss of NZ$591 million.

Answer: True

Explanation: The airline reported a significant loss of NZ$591 million in the 2022 financial year, not a profit.

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As of 2022, Air New Zealand employed approximately 8,863 individuals.

Answer: True

Explanation: The total number of employees at Air New Zealand in 2022 was reported to be 8,863.

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Air Nelson and Mount Cook Airline ceased independent operations and were integrated into the parent company in 2019.

Answer: True

Explanation: Air Nelson and Mount Cook Airline ceased their separate operations in late 2019 and were subsequently merged into Air New Zealand's main operational structure.

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The 2005 proposal to outsource heavy maintenance aimed to achieve savings of $48 million over five years and resulted in approximately 600 job losses.

Answer: True

Explanation: The proposal to outsource heavy maintenance sought significant cost savings but also led to substantial job reductions.

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Air New Zealand Link was the brand for the airline's regional services.

Answer: True

Explanation: Air New Zealand Link was the brand for the airline's regional services, not its international long-haul operations.

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Air New Zealand reported revenue of NZ$2.73 billion for the 2022 financial year.

Answer: True

Explanation: In the 2022 financial year, Air New Zealand reported total revenue amounting to NZ$2.73 billion.

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What was the principal consequence for Air New Zealand following its acquisition of Ansett Australia in 2000?

Answer: A critical mistake leading to substantial financial losses

Explanation: The acquisition of Ansett Australia proved to be a significant financial misstep, resulting in substantial losses for Air New Zealand.

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What was the outcome for approximately 300 engineers in Auckland subsequent to a union proposal in 2005 concerning heavy maintenance outsourcing?

Answer: They retained their jobs through agreed pay and shift changes.

Explanation: A union proposal allowed about 300 engineers in Auckland to retain their jobs through agreed adjustments in shifts and pay, following the outsourcing proposal.

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What was the primary objective behind the establishment of the Zeal320 subsidiary?

Answer: To combat increasing labor costs on the trans-Tasman fleet

Explanation: Zeal320 was established to address escalating labor costs by operating Air New Zealand's trans-Tasman fleet under a different brand.

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What was Air New Zealand's operating income for the 2022 financial year?

Answer: NZ$ -4 million

Explanation: In the 2022 financial year, Air New Zealand reported an operating income of NZ$ -4 million.

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As reported for the year 2022, what was the total number of employees at Air New Zealand?

Answer: 8,863

Explanation: As of 2022, Air New Zealand's workforce comprised 8,863 employees.

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What was the designated brand under which Air New Zealand's wholly-owned regional airlines operated?

Answer: Air New Zealand Link

Explanation: Air New Zealand Link served as the brand for the airline's wholly-owned regional airline subsidiaries.

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Sustainability and Recognition

Air New Zealand and Boeing researched the jatropha plant in 2008 for its potential as an aviation biofuel.

Answer: True

Explanation: In 2008, Air New Zealand collaborated with Boeing to investigate the viability of jatropha as a sustainable aviation fuel source.

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In 2022, Air New Zealand established a target for emissions reduction by nearly 29% by 2030, a target it subsequently withdrew in 2024.

Answer: True

Explanation: The airline set a 2030 emissions reduction goal in 2022 but withdrew this commitment and its participation in the Science Based Targets initiative in 2024.

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Air New Zealand received recognition as 'Airline of the Year' from Air Transport World in both 2010 and 2012.

Answer: True

Explanation: The airline was honored as 'Airline of the Year' by Air Transport World in 2010 and again in 2012, acknowledging its industry performance.

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The 2008 jatropha biofuel test flight showed no significant performance differences compared to conventional jet fuel.

Answer: True

Explanation: The test flight indicated no performance differences between the jatropha biofuel blend and conventional jet fuel.

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What potential alternative aviation fuel did Air New Zealand and Boeing investigate in 2008?

Answer: Jatropha plant

Explanation: In 2008, Air New Zealand and Boeing investigated the jatropha plant as a potential source for aviation biofuel.

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What percentage reduction target for emissions did Air New Zealand establish in 2022, which was later rescinded in 2024?

Answer: 29%

Explanation: The airline established a target for a nearly 29% reduction in emissions by 2030 in 2022, but later withdrew this commitment.

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Which organization designated Air New Zealand as the world's safest airline in 2014?

Answer: JACDEC

Explanation: JACDEC recognized Air New Zealand as the world's safest airline in 2014.

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Significant Events and Controversies

The catastrophic crash of Air New Zealand Flight 901 in 1979 had a profound and lasting impact on the airline's reputation.

Answer: True

Explanation: The tragic crash of Air New Zealand Flight 901 in 1979 significantly affected the airline's reputation and operational standing.

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Air New Zealand discontinued its London Heathrow flights in October 2020.

Answer: True

Explanation: The airline ceased its London Heathrow operations in October 2020 due to market conditions.

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A 2005 controversy involved Air New Zealand's policy regarding the seating of adult male passengers adjacent to unaccompanied children.

Answer: True

Explanation: In 2005, a policy restricting adult males from sitting next to unaccompanied minors, while allowing females, became a point of controversy.

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Air New Zealand briefly implemented a ban on baggage trackers, such as AirTags, in 2023.

Answer: True

Explanation: In 2023, the airline briefly advised against the use of baggage trackers like AirTags, though this advisory was later rescinded.

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In 2021, Air New Zealand's Gas Turbines unit became involved in a controversy concerning repairs for the Royal Saudi Navy.

Answer: True

Explanation: A controversy arose in 2021 regarding Air New Zealand's Gas Turbines division performing repairs on engines for the Royal Saudi Navy.

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Air New Zealand discontinued its London Heathrow flights due to heavy competition and insufficient demand.

Answer: True

Explanation: The discontinuation of London Heathrow flights was attributed to heavy competition and insufficient demand, not strong demand.

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In November 2024, Air New Zealand announced it had secured daily slots at London Gatwick Airport for the summer of 2025.

Answer: True

Explanation: The announcement in November 2024 concerned securing slots at London Gatwick Airport, not London Heathrow.

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Air New Zealand inaugurated a new non-stop route from Auckland to which city in September 2022?

Answer: New York

Explanation: In September 2022, Air New Zealand launched a new non-stop route connecting Auckland directly to New York.

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What controversy emerged in 2005 pertaining to Air New Zealand's policy on seating arrangements for adult male passengers next to unaccompanied children?

Answer: Adult male passengers were banned from sitting next to unaccompanied children.

Explanation: In 2005, a policy restricting adult males from sitting next to unaccompanied minors, while allowing females, became a point of controversy.

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In what year did Air New Zealand retract its advisory against the use of baggage trackers such as AirTags?

Answer: 2023

Explanation: The airline reversed its advisory against baggage trackers like AirTags in 2023.

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Which business unit of Air New Zealand was implicated in a 2021 controversy concerning repairs for the Royal Saudi Navy?

Answer: Gas Turbines

Explanation: A controversy arose in 2021 regarding Air New Zealand's Gas Turbines division performing repairs on engines for the Royal Saudi Navy.

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Airline Identity and Structure

Air New Zealand's IATA code is NZ, and its ICAO code is ANZ.

Answer: True

Explanation: The airline is identified by the IATA code NZ and the ICAO code ANZ.

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Air New Zealand's head office, designated as 'The Hub', is situated in Wynyard Quarter, Auckland.

Answer: True

Explanation: The airline's headquarters, known as 'The Hub', is located in Wynyard Quarter, Auckland.

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What is the official Māori designation for Air New Zealand?

Answer: Araraurangi Aotearoa

Explanation: Air New Zealand's official designation in the Māori language is Araraurangi Aotearoa.

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What are Air New Zealand's respective IATA and ICAO codes?

Answer: NZ, ANZ

Explanation: Air New Zealand's IATA code is NZ, and its ICAO code is ANZ.

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Where is Air New Zealand's head office, known as 'The Hub', geographically situated?

Answer: Wynyard Quarter, Auckland

Explanation: Air New Zealand's head office, 'The Hub', is located in Wynyard Quarter, Auckland.

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