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British Airways plc (BA) is officially designated as the flag carrier airline of the United Kingdom.
Answer: True
The designation of British Airways as the United Kingdom's flag carrier is a fundamental aspect of its identity and operational mandate.
British Airways was officially created in 1974 through the merger of BOAC and BEA, along with two smaller airlines.
Answer: True
The formation of British Airways on March 31, 1974, consolidated the national air carriers BOAC and BEA, along with Cambrian Airways and Northeast Airlines, under a unified structure.
The Boeing 747-100 pictured in the source material represents the airline's initial livery upon its formation in 1974.
Answer: False
The Boeing 747-100 livery depicted is from 1976, representing a transitional phase integrating BOAC and British Airways branding, not the initial livery upon formation in 1974.
British Airways' corporate lineage traces back to airlines founded in the early 20th century, with Aircraft Transport & Travel (AT&T) being the earliest.
Answer: True
The airline's historical roots extend to Aircraft Transport & Travel (AT&T), established in 1916, which initiated the world's first daily international commercial air service.
Proposals to merge BOAC and BEA were first considered in the 1940s due to competition concerns.
Answer: False
While merger proposals were considered, the primary impetus in 1953 stemmed from difficulties in negotiating air rights through Cyprus, not general competition concerns in the 1940s.
The Edwards Report in 1969 recommended the creation of a unified British Airways Board to manage BOAC and BEA.
Answer: True
The 1969 Edwards Report was instrumental in advocating for the consolidation of British air transport, leading to the establishment of the British Airways Board to oversee BOAC, BEA, and other regional carriers.
What is the official designation of British Airways?
Answer: The flag carrier of the United Kingdom.
British Airways plc holds the official designation as the flag carrier airline of the United Kingdom.
How was British Airways officially created in 1974?
Answer: By merging four nationalized airline corporations: BOAC, BEA, Cambrian Airways, and Northeast Airlines.
British Airways was officially established on March 31, 1974, through the amalgamation of four state-owned entities: BOAC, BEA, Cambrian Airways, and Northeast Airlines.
What does the 1976 Boeing 747-100 livery, mentioned in the source, represent?
Answer: A transition livery integrating BOAC and British Airways branding.
The Boeing 747-100 livery from 1976 signifies a transitional period, reflecting the integration of branding elements from the former BOAC into the newly formed British Airways.
Which airline, founded in 1916, is cited as the earliest predecessor in British Airways' corporate lineage?
Answer: Aircraft Transport & Travel (AT&T)
Aircraft Transport & Travel (AT&T), established in 1916, is recognized as the earliest progenitor in the complex corporate lineage leading to the formation of British Airways.
Why were proposals to merge BOAC and BEA first considered in 1953?
Answer: Due to difficulties in negotiating air rights through Cyprus.
The initial consideration for merging BOAC and BEA in 1953 was prompted by complex negotiations over air traffic rights, particularly concerning BEA's access to eastern routes via Cyprus.
What was the primary recommendation of the 1969 Edwards Report concerning British airlines?
Answer: To establish a new British Airways Board to manage BEA and BOAC.
The Edwards Report of 1969 recommended the formation of a unified British Airways Board as a strategic measure to manage and integrate the operations of BOAC and BEA.
The merger of British Airways and Iberia resulted in the formation of a new airline named 'Iberia Airways'.
Answer: False
The merger of British Airways and Iberia in January 2011 led to the establishment of the International Airlines Group (IAG), a holding company, rather than a new airline named 'Iberia Airways'.
British Airways was the first airline globally to achieve over US$1 billion in revenue on a single air route within a year.
Answer: True
British Airways achieved this significant financial milestone on the New York-JFK to London-Heathrow route, marking a notable commercial success.
The privatization of British Airways occurred during the Labour government's term in the late 1980s.
Answer: False
British Airways underwent privatization in February 1987, which occurred during the Conservative government led by Margaret Thatcher, not the Labour government.
British Airways has acquired airlines such as British Caledonian, Dan-Air, and British Midland International throughout its history.
Answer: True
Strategic acquisitions, including British Caledonian (1987), Dan-Air (1992), and British Midland International (2012), have been integral to British Airways' expansion and market consolidation.
British Asia Airways was established in 1993 primarily to operate flights between London and Hong Kong.
Answer: False
British Asia Airways was established in March 1993 specifically to operate flights between London and Taipei, Taiwan, navigating political sensitivities.
The acquisition of Dan-Air significantly expanded British Airways' operational base at Gatwick Airport.
Answer: True
The acquisition of Dan-Air in 1992 was a strategic move that substantially enhanced British Airways' operational capacity and presence at Gatwick Airport.
What entity was formed when British Airways merged with Iberia in January 2011?
Answer: International Airlines Group (IAG)
The strategic merger between British Airways and Iberia in January 2011 resulted in the creation of the International Airlines Group (IAG), a multinational aviation holding company.
On which route did British Airways first generate over US$1 billion in revenue within a single year?
Answer: New York-JFK to London-Heathrow
The New York-JFK to London-Heathrow route was the first single air route on which British Airways achieved revenues exceeding US$1 billion in a fiscal year.
Under which government was British Airways privatized in February 1987?
Answer: The Thatcher Conservative government
The privatization of British Airways in February 1987 was a significant policy initiative undertaken during the tenure of the Conservative government led by Prime Minister Margaret Thatcher.
Which of the following airlines was NOT acquired by British Airways according to the provided text?
Answer: Aer Lingus
While British Airways has acquired several airlines, including British Caledonian, Dan-Air, and TAT European Airlines, Aer Lingus is not listed among its historical acquisitions in the provided source material.
What was the specific purpose for the creation of British Asia Airways in March 1993?
Answer: To serve the Taiwanese market amidst political disputes.
British Asia Airways was established to facilitate flights between London and Taipei, addressing political complexities surrounding Taiwan's international status.
British Airways is the largest airline in the United Kingdom based on fleet size and passenger numbers.
Answer: False
While a major carrier, British Airways is surpassed in fleet size and passenger numbers by easyJet, positioning it as the second-largest airline in the United Kingdom.
British Airways retired its entire 747-400 fleet in July 2020 due to the pandemic and a desire for more fuel-efficient aircraft.
Answer: True
The retirement of the 747-400 fleet was accelerated in July 2020, driven by the pandemic's impact on travel and a strategic shift towards more modern, fuel-efficient aircraft like the A350 and B787.
Heathrow Airport (LHR) is the primary hub for British Airways.
Answer: True
Heathrow Airport serves as the principal operational hub for British Airways, complemented by a significant presence at Gatwick Airport and operations at London City Airport via its subsidiary.
As of 2019, British Airways controlled 50% of the available airport slots at Heathrow Airport.
Answer: True
By 2019, British Airways held a dominant position at Heathrow, controlling approximately 50% of the airport's available take-off and landing slots.
BA CityFlyer is a subsidiary of British Airways that operates primarily from Manchester Airport.
Answer: False
BA CityFlyer, a subsidiary of British Airways, is primarily based at and operates extensively from London City Airport, not Manchester Airport.
Which UK-based airline is larger than British Airways in terms of fleet size and passenger numbers?
Answer: easyJet
easyJet surpasses British Airways in both fleet size and passenger volume, positioning it as the largest airline operating within the United Kingdom based on these metrics.
Why did British Airways accelerate the retirement of its entire 747-400 fleet in July 2020?
Answer: Due to the downturn in air travel caused by the COVID-19 pandemic and a shift to modern aircraft.
The accelerated retirement of the 747-400 fleet was a strategic decision influenced by the pandemic-induced reduction in air travel and the airline's focus on integrating more fuel-efficient, modern aircraft.
Besides Heathrow Airport, where else does British Airways maintain a significant presence?
Answer: Gatwick Airport (LGW) and London City Airport (LCY)
Beyond its primary hub at Heathrow, British Airways maintains a substantial operational base at Gatwick Airport and utilizes London City Airport through its subsidiary, BA CityFlyer.
Which subsidiary of British Airways is the largest operator at London City Airport?
Answer: BA CityFlyer
BA CityFlyer holds the distinction of being the largest operator at London City Airport among British Airways' subsidiaries.
The 'Club World London City' service was an all-economy class offering connecting London City Airport to New York-JFK.
Answer: False
The 'Club World London City' service was exclusively a business class offering, designed for premium travelers on the route between London City Airport and New York-JFK.
'Euro Traveller' is the name of British Airways' economy class cabin for short-haul flights within Europe.
Answer: True
The 'Euro Traveller' designation accurately identifies the standard economy class service provided by British Airways on its short-haul routes across Europe.
British Airways' 'Club Europe' business class includes complimentary onboard catering and leaves the middle seat empty.
Answer: True
Key features of the 'Club Europe' short-haul business class include complimentary catering and the strategic practice of leaving the middle seat vacant, enhancing passenger comfort.
British Airways' 'First' class offers private suites on all long-haul aircraft, including older Boeing 777 models.
Answer: False
While 'First' class offers private suites, this is not universally applied across all long-haul aircraft, particularly older configurations of the Boeing 777. The 'Club Suite' is a more recent development primarily in business class.
'Club World' is British Airways' long-haul business class, which introduced the 'Club Suite' with a door on the A350 aircraft in 2019.
Answer: True
The 'Club World' product represents British Airways' long-haul business class, and the introduction of the 'Club Suite,' featuring enhanced privacy with a door, debuted on the Airbus A350 in 2019.
'World Traveller Plus' is British Airways' standard economy class on long-haul flights.
Answer: False
'World Traveller Plus' is British Airways' premium economy class on long-haul flights, offering enhanced amenities over the standard 'World Traveller' economy class.
The economy class cabin on British Airways' short-haul flights is named 'World Traveller'.
Answer: False
The economy class cabin for short-haul flights within Europe is designated as 'Euro Traveller,' whereas 'World Traveller' refers to the economy class on mid-haul and long-haul routes.
'Club Europe' is the name of British Airways' business class service for short-haul routes.
Answer: True
'Club Europe' correctly identifies the business class offering provided by British Airways for its short-haul flight network.
'World Traveller Plus' is British Airways' premium economy class on long-haul aircraft.
Answer: True
'World Traveller Plus' is the designated name for British Airways' premium economy cabin, offering enhanced comfort and services on long-haul routes.
'World Traveller' is the name of British Airways' economy class cabin for mid-haul and long-haul flights.
Answer: True
'World Traveller' accurately denotes the standard economy class cabin provided by British Airways for its mid-haul and long-haul flight segments.
What was the purpose of the 'Club World London City' service?
Answer: To provide an all-business class service between London City Airport and New York-JFK.
The 'Club World London City' service was specifically designed as an exclusive, all-business class offering connecting London City Airport with New York-JFK.
Which of the following is a key feature of British Airways' 'Club Europe' business class on short-haul flights?
Answer: Complimentary onboard catering and lounge access.
Key amenities provided within the 'Club Europe' business class include complimentary onboard catering and access to airport lounges, enhancing the short-haul travel experience.
What distinguishes 'World Traveller Plus' from 'World Traveller' on British Airways' long-haul flights?
Answer: 'World Traveller Plus' provides wider seats, more legroom, and enhanced comfort features.
'World Traveller Plus' differentiates itself from 'World Traveller' by offering superior comfort through wider seats, increased legroom, and other enhanced amenities on long-haul journeys.
Which cabin class is designated for economy seating on British Airways' short-haul flights?
Answer: Euro Traveller
'Euro Traveller' is the specific designation for the economy class cabin offered on British Airways' short-haul flight network.
What is the name of British Airways' premium economy cabin on long-haul aircraft?
Answer: World Traveller Plus
British Airways designates its premium economy cabin on long-haul flights as 'World Traveller Plus'.
British Airways ceased Concorde operations in 2003, shortly after its introduction in 1976.
Answer: False
Concorde operations spanned nearly three decades, from 1976 until 2003. The statement incorrectly suggests a short operational period.
The 'dirty tricks campaign' lawsuit between British Airways and Virgin Atlantic resulted in British Airways paying damages and issuing an apology.
Answer: True
In 1993, British Airways settled a libel suit brought by Virgin Atlantic and Richard Branson, involving an apology, payment of damages, and covering legal costs related to alleged 'dirty tricks' tactics.
The 9/11 attacks led British Airways to increase its workforce to handle the surge in demand.
Answer: False
Conversely, the 9/11 attacks resulted in a significant decrease in air travel demand, prompting British Airways to implement workforce reductions.
A major computer power failure in May 2017 that grounded British Airways flights was attributed to a software glitch.
Answer: False
The extensive IT system failure in May 2017 was primarily caused by a power supply issue, specifically linked to an Uninterruptible Power Supply (UPS) being disconnected, rather than a software glitch.
British Airways ceased services to Iran in September 2018 due to the route becoming commercially non-viable amid U.S. sanctions.
Answer: True
The decision to suspend flights to Iran was attributed to the economic impact of U.S. sanctions on the Iranian currency, rendering the route commercially unsustainable.
The plan to make up to 12,000 staff redundant in April 2020 was a response to increased air travel demand.
Answer: False
The significant staff redundancies announced in April 2020 were a direct consequence of the severe downturn in air travel caused by the COVID-19 pandemic, not increased demand.
In 2022, British Airways cancelled over 1,500 flights due to a surplus of available staff.
Answer: False
The significant flight cancellations in 2022 were primarily caused by a shortage of operational staff amidst a surge in travel demand, not a surplus.
The only fatal accident involving a British Airways aircraft since 1974 was a mid-air collision near Zagreb in 1976.
Answer: True
The mid-air collision near Zagreb on September 10, 1976, involving British Airways Flight 476 and an Inex Adria DC-9, remains the only fatal accident in the airline's history since its formation in 1974.
In 1982, British Airways Flight 9 experienced engine failures due to flying through volcanic ash, but the crew managed a safe emergency landing.
Answer: True
British Airways Flight 9 famously encountered volcanic ash from Mount Galunggung, leading to the failure of all four engines. The flight crew's skillful handling enabled a safe emergency landing in Jakarta.
The 1990 windscreen blowout on British Airways Flight 5390 was caused by faulty engine maintenance.
Answer: False
The windscreen blowout on Flight 5390 in 1990 was attributed to the installation of incorrect bolts during maintenance, not issues with engine maintenance.
British Airways Flight 149 was destroyed and its passengers captured after landing in Kuwait City during a planned holiday stop.
Answer: True
On August 2, 1990, Flight 149 landed in Kuwait City shortly after the Iraqi invasion, leading to the aircraft's destruction and the capture of its occupants.
The 2008 crash landing of British Airways Flight 38 was caused by a bird strike affecting the aircraft's navigation systems.
Answer: False
The 2008 incident involving Flight 38 was primarily caused by icing in the fuel system, leading to a loss of engine power, not a bird strike impacting navigation.
In 2015, a British Airways Boeing 777 engine failure during takeoff in Las Vegas resulted in fatalities.
Answer: False
While a British Airways Boeing 777 experienced an engine failure during takeoff in Las Vegas in 2015, resulting in a substantial fire, there were no fatalities among the passengers and crew.
The 2018 British Airways data breach involved the theft of customer credit card details.
Answer: True
The data breach discovered in late 2018 compromised the personal and financial information of hundreds of thousands of customers, including credit card details.
The 2005 Gate Gourmet dispute cost British Airways approximately £30 million and disrupted services for 100,000 passengers.
Answer: True
The industrial dispute involving Gate Gourmet in 2005 had significant financial and operational repercussions for British Airways, resulting in substantial costs and widespread passenger disruption.
A British Airways Boeing 787-8 experienced a nose landing gear collapse at Heathrow in June 2021 while passengers were onboard.
Answer: False
While a British Airways Boeing 787-8 did experience a nose landing gear collapse at Heathrow in June 2021, there were no passengers onboard at the time of the incident.
Which factors contributed to British Airways ceasing Concorde operations in 2003?
Answer: The crash of Air France Flight 4590 and the September 11 attacks.
The cessation of Concorde services by British Airways in 2003 was influenced by both the catastrophic crash of Air France Flight 4590 in 2000 and the subsequent decline in air travel demand following the September 11 attacks.
What was the resolution of the 1993 libel lawsuit initiated by Virgin Atlantic against British Airways?
Answer: British Airways apologized, paid damages, and covered legal costs.
The 1993 libel lawsuit concluded with British Airways issuing an unreserved apology, compensating Virgin Atlantic and Richard Branson, and bearing the associated legal expenses.
How did the September 11 attacks impact British Airways' operations, according to the source?
Answer: Resulted in workforce reductions due to decreased demand.
The aftermath of the September 11 attacks led to a significant decline in passenger traffic, compelling British Airways to reduce its workforce.
What was the identified cause of the major IT system failure affecting British Airways in May 2017?
Answer: A power supply issue affecting IT systems, linked to UPS disconnection.
The extensive IT system failure in May 2017 was traced back to a power supply problem, specifically involving the disconnection of the Uninterruptible Power Supply (UPS) unit.
Why did British Airways decide to end its services to Iran in September 2018?
Answer: Because the route was no longer commercially viable due to U.S. sanctions impacting the Iranian currency.
The suspension of services to Iran in September 2018 was primarily attributed to the economic consequences of U.S. sanctions, which diminished the route's commercial viability.
What global event prompted British Airways to announce plans for up to 12,000 staff redundancies in April 2020?
Answer: The COVID-19 pandemic.
The unprecedented impact of the COVID-19 pandemic on global air travel necessitated significant workforce reductions, including the planned redundancies announced by British Airways in April 2020.
What was the primary reason for the significant flight cancellations by British Airways in 2022?
Answer: A shortage of operational staff amidst high travel demand.
In 2022, British Airways experienced substantial flight cancellations attributed to a deficit in operational staff, occurring concurrently with a significant resurgence in travel demand.
What was the cause of the mid-air collision involving British Airways Flight 476 near Zagreb in 1976?
Answer: An air traffic control error.
The fatal mid-air collision near Zagreb in 1976 was determined to be the result of an air traffic control error.
What critical issue did British Airways Flight 9 encounter on June 24, 1982?
Answer: All four engines failed after flying through volcanic ash.
British Airways Flight 9 experienced a critical failure of all four engines after inadvertently flying through a dense cloud of volcanic ash.
What was the specific reason for the windscreen blowout on British Airways Flight 5390 in 1990?
Answer: Incorrect bolts used during maintenance.
The windscreen failure on Flight 5390 was traced to the use of incorrect bolts during a prior maintenance procedure, compromising the seal and structural integrity.
What happened to British Airways Flight 149 upon landing at Kuwait International Airport on August 2, 1990?
Answer: It was destroyed, and its passengers and crew were captured following Iraq's invasion.
Landing in Kuwait City amidst the Iraqi invasion, British Airways Flight 149 was subsequently destroyed, and its passengers and crew were taken captive.
The 2008 accident involving British Airways Flight 38, which crash-landed short of the runway, was primarily caused by:
Answer: Icing in the fuel system leading to loss of engine power.
The primary cause of the crash landing of British Airways Flight 38 was identified as icing within the fuel system, resulting in a critical loss of engine power.
What occurred during the takeoff abort of British Airways Flight 2276 in Las Vegas in 2015?
Answer: An uncontained engine failure causing a substantial fire.
During the takeoff abort of Flight 2276 in Las Vegas, the aircraft experienced an uncontained engine failure, which subsequently led to a significant fire.
What was the consequence for British Airways regarding the data breach discovered in late 2018?
Answer: It received a £20 million fine from the Information Commissioner's Office.
Following the 2018 data breach, British Airways was fined £20 million by the UK's Information Commissioner's Office for inadequate security measures.
The 2005 dispute involving Gate Gourmet significantly disrupted British Airways' operations, costing an estimated:
Answer: £30 million
The 2005 industrial dispute involving Gate Gourmet resulted in an estimated cost of £30 million for British Airways and affected approximately 100,000 passengers.
What happened to a British Airways Boeing 787-8 at Heathrow in June 2021?
Answer: Its nose landing gear collapsed while on the tarmac.
In June 2021, a British Airways Boeing 787-8 experienced a collapse of its nose landing gear while positioned on the tarmac at Heathrow Airport.
British Airways co-founded the Oneworld airline alliance in September 1998.
Answer: True
British Airways was a key architect of the Oneworld alliance, established in 1998, alongside American Airlines, Cathay Pacific, and Qantas.
In 2019, British Airways celebrated its centenary by repainting four aircraft in retro liveries, including a BEA livery.
Answer: True
As part of its centenary commemorations in 2019, British Airways introduced several heritage liveries, notably including a representation of the British European Airways (BEA) livery on an Airbus A319.
American Airlines, British Airways, Cathay Pacific, and Qantas were the founding members of the Oneworld alliance.
Answer: False
While American Airlines, British Airways, Cathay Pacific, and Qantas were indeed founding members, the alliance was officially established in 1999, not 1998 as implied by the question's phrasing regarding founding members.
The musical theme 'The Flower Duet' by Léo Delibes has been prominently used in British Airways advertising since the 1980s.
Answer: True
'The Flower Duet' has become strongly associated with British Airways' brand identity, frequently employed in their advertising campaigns since the 1980s.
British Airways used the slogan 'the world's favourite airline' continuously from 1983 until 2010.
Answer: False
The slogan 'the world's favourite airline' was utilized from 1983 until 2001, not continuously until 2010.
The 'Project Utopia' livery introduced in 1997 featured consistent corporate colors on the fuselage but varied designs on the tailfins.
Answer: True
'Project Utopia' was characterized by a consistent fuselage design contrasted with diverse and numerous tailfin graphics, a departure from previous branding consistency.
The motto associated with British Airways' Coat of Arms is 'Ad Astra per Aspera'.
Answer: False
The official motto displayed on British Airways' Coat of Arms is 'TO FLY, TO SERVE', not 'Ad Astra per Aspera'.
The 'A British Original' campaign launched in 2022 aimed to showcase new uniform designs by Ozwald Boateng.
Answer: True
The 'A British Original' campaign, launched in October 2022, coincided with the unveiling of Ozwald Boateng's new uniform collection, highlighting British creativity and the airline's heritage.
British Airways' official in-flight magazine is called 'Global Traveller'.
Answer: False
British Airways' official in-flight magazine is titled 'High Life', not 'Global Traveller'.
Which of the following airlines was NOT a co-founder of the Oneworld alliance in 1998?
Answer: Lufthansa
Lufthansa was not among the founding members of the Oneworld alliance in 1998. The founding carriers included American Airlines, British Airways, Cathay Pacific, and Qantas.
For its 2019 centenary, which of the following retro liveries was applied to a British Airways aircraft?
Answer: The BOAC livery on a Boeing 747-400.
As part of its 2019 centenary celebrations, British Airways repainted a Boeing 747-400 in the historic BOAC livery, alongside other retro liveries.
Which advertising slogan was used by British Airways from 1983 until 2001?
Answer: The world's favourite airline.
From 1983 to 2001, British Airways employed the highly recognizable slogan 'the world's favourite airline' in its marketing campaigns.
What was the nature of the 'Project Utopia' livery introduced in 1997?
Answer: A livery featuring different tailfin designs on a consistent fuselage color.
'Project Utopia' introduced a distinctive livery characterized by a uniform fuselage color scheme complemented by a variety of unique designs on the tailfins.
What is the motto displayed on British Airways' Coat of Arms?
Answer: To Fly, To Serve
The official motto inscribed on British Airways' Coat of Arms is 'TO FLY, TO SERVE', encapsulating the airline's core mission.
What was the primary objective of the 'A British Original' advertising campaign launched in October 2022?
Answer: To showcase British creativity and the airline's heritage, coinciding with new uniforms.
The 'A British Original' campaign aimed to celebrate British creativity and the airline's heritage, notably aligning with the introduction of new uniforms designed by Ozwald Boateng.
What is the name of British Airways' official in-flight magazine?
Answer: High Life
British Airways' official in-flight magazine, established in 1973, is titled 'High Life'.
British Airways aims to achieve net-zero carbon emissions by the year 2030.
Answer: False
British Airways' stated long-term environmental goal is to achieve net-zero carbon emissions by the year 2050, not 2030.
What is British Airways' long-term environmental goal mentioned in the source?
Answer: To eliminate carbon emissions by 2050.
British Airways has committed to achieving net-zero carbon emissions by the year 2050, aligning with broader global environmental targets for the aviation sector.
The British Airways loyalty program is called 'The British Airways Club' and uses 'Avios' as its primary currency.
Answer: True
The airline's loyalty program, rebranded as 'The British Airways Club,' utilizes 'Avios' as its core currency for rewards and benefits.
Under the new loyalty program structure effective April 1, 2025, 'tier points' are earned based on distance flown.
Answer: False
As of April 1, 2025, the earning structure for 'tier points' has shifted from distance flown to being based on eligible spending amounts.
How are 'tier points' earned in the British Airways loyalty program as of April 1, 2025?
Answer: Based on spending on eligible purchases.
Effective April 1, 2025, the earning mechanism for 'tier points' within the British Airways loyalty program has transitioned to being calculated based on the amount spent on eligible purchases.