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Ticketmaster: History, Operations, and Industry Impact

At a Glance

Title: Ticketmaster: History, Operations, and Industry Impact

Total Categories: 7

Category Stats

  • Founding and Early Business Model (1976-1990): 4 flashcards, 6 questions
  • Corporate Expansion and Acquisitions (1990s-2008): 7 flashcards, 12 questions
  • The Live Nation Merger and Market Dominance (2009-Present): 4 flashcards, 7 questions
  • Pricing Strategies, Fees, and Consumer Initiatives: 8 flashcards, 13 questions
  • Artist and Fan Disputes and Public Criticisms: 15 flashcards, 20 questions
  • Regulatory Actions, Legal Challenges, and Data Security: 13 flashcards, 15 questions
  • Operational Aspects and Industry Partnerships: 5 flashcards, 6 questions

Total Stats

  • Total Flashcards: 56
  • True/False Questions: 52
  • Multiple Choice Questions: 27
  • Total Questions: 79

Instructions

Click the button to expand the instructions for how to use the Wiki2Web Teacher studio in order to print, edit, and export data about Ticketmaster: History, Operations, and Industry Impact

Welcome to Your Curriculum Command Center

This guide will turn you into a Wiki2web Studio power user. Let's unlock the features designed to give you back your weekends.

The Core Concept: What is a "Kit"?

Think of a Kit as your all-in-one digital lesson plan. It's a single, portable file that contains every piece of content for a topic: your subject categories, a central image, all your flashcards, and all your questions. The true power of the Studio is speed—once a kit is made (or you import one), you are just minutes away from printing an entire set of coursework.

Getting Started is Simple:

  • Create New Kit: Start with a clean slate. Perfect for a brand-new lesson idea.
  • Import & Edit Existing Kit: Load a .json kit file from your computer to continue your work or to modify a kit created by a colleague.
  • Restore Session: The Studio automatically saves your progress in your browser. If you get interrupted, you can restore your unsaved work with one click.

Step 1: Laying the Foundation (The Authoring Tools)

This is where you build the core knowledge of your Kit. Use the left-side navigation panel to switch between these powerful authoring modules.

⚙️ Kit Manager: Your Kit's Identity

This is the high-level control panel for your project.

  • Kit Name: Give your Kit a clear title. This will appear on all your printed materials.
  • Master Image: Upload a custom cover image for your Kit. This is essential for giving your content a professional visual identity, and it's used as the main graphic when you export your Kit as an interactive game.
  • Topics: Create the structure for your lesson. Add topics like "Chapter 1," "Vocabulary," or "Key Formulas." All flashcards and questions will be organized under these topics.

🃏 Flashcard Author: Building the Knowledge Blocks

Flashcards are the fundamental concepts of your Kit. Create them here to define terms, list facts, or pose simple questions.

  • Click "➕ Add New Flashcard" to open the editor.
  • Fill in the term/question and the definition/answer.
  • Assign the flashcard to one of your pre-defined topics.
  • To edit or remove a flashcard, simply use the ✏️ (Edit) or ❌ (Delete) icons next to any entry in the list.

✍️ Question Author: Assessing Understanding

Create a bank of questions to test knowledge. These questions are the engine for your worksheets and exams.

  • Click "➕ Add New Question".
  • Choose a Type: True/False for quick checks or Multiple Choice for more complex assessments.
  • To edit an existing question, click the ✏️ icon. You can change the question text, options, correct answer, and explanation at any time.
  • The Explanation field is a powerful tool: the text you enter here will automatically appear on the teacher's answer key and on the Smart Study Guide, providing instant feedback.

🔗 Intelligent Mapper: The Smart Connection

This is the secret sauce of the Studio. The Mapper transforms your content from a simple list into an interconnected web of knowledge, automating the creation of amazing study guides.

  • Step 1: Select a question from the list on the left.
  • Step 2: In the right panel, click on every flashcard that contains a concept required to answer that question. They will turn green, indicating a successful link.
  • The Payoff: When you generate a Smart Study Guide, these linked flashcards will automatically appear under each question as "Related Concepts."

Step 2: The Magic (The Generator Suite)

You've built your content. Now, with a few clicks, turn it into a full suite of professional, ready-to-use materials. What used to take hours of formatting and copying-and-pasting can now be done in seconds.

🎓 Smart Study Guide Maker

Instantly create the ultimate review document. It combines your questions, the correct answers, your detailed explanations, and all the "Related Concepts" you linked in the Mapper into one cohesive, printable guide.

📝 Worksheet & 📄 Exam Builder

Generate unique assessments every time. The questions and multiple-choice options are randomized automatically. Simply select your topics, choose how many questions you need, and generate:

  • A Student Version, clean and ready for quizzing.
  • A Teacher Version, complete with a detailed answer key and the explanations you wrote.

🖨️ Flashcard Printer

Forget wrestling with table layouts in a word processor. Select a topic, choose a cards-per-page layout, and instantly generate perfectly formatted, print-ready flashcard sheets.

Step 3: Saving and Collaborating

  • 💾 Export & Save Kit: This is your primary save function. It downloads the entire Kit (content, images, and all) to your computer as a single .json file. Use this to create permanent backups and share your work with others.
  • ➕ Import & Merge Kit: Combine your work. You can merge a colleague's Kit into your own or combine two of your lessons into a larger review Kit.

You're now ready to reclaim your time.

You're not just a teacher; you're a curriculum designer, and this is your Studio.

This page is an interactive visualization based on the Wikipedia article "Ticketmaster" (opens in new tab) and its cited references.

Text content is available under the Creative Commons Attribution-ShareAlike 4.0 License (opens in new tab). Additional terms may apply.

Disclaimer: This website is for informational purposes only and does not constitute any kind of advice. The information is not a substitute for consulting official sources or records or seeking advice from qualified professionals.


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Prompt engineering done with Gracekits.com
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Study Guide: Ticketmaster: History, Operations, and Industry Impact

Study Guide: Ticketmaster: History, Operations, and Industry Impact

Founding and Early Business Model (1976-1990)

Ticketmaster was founded on October 2, 1976, in Phoenix, Arizona.

Answer: True

Ticketmaster's founding date and location are accurately stated as October 2, 1976, in Phoenix, Arizona.

Related Concepts:

  • When and where was Ticketmaster founded?: Ticketmaster was founded on October 2, 1976, in Phoenix, Arizona, United States.
  • What is Ticketmaster Entertainment, LLC, and where is it based?: Ticketmaster Entertainment, LLC is an American company specializing in ticket sales and distribution. It is headquartered in Beverly Hills, California, and operates globally across many countries.
  • What was Ticketmaster's original business model upon its founding?: Initially, Ticketmaster's business model involved licensing computer programs and selling hardware for ticketing systems. Its first ticketed event was an Electric Light Orchestra concert at the University of New Mexico.

Albert Leffler and Jerry Nelson are credited as the sole founders of Ticketmaster.

Answer: False

Albert Leffler and Jerry Nelson were among the founders, but they were not the sole founders; Peter Gadwa and Gordon Gunn III are also credited with its establishment.

Related Concepts:

  • Who are credited as the founders of Ticketmaster?: The founders of Ticketmaster are Albert Leffler, Peter Gadwa, Gordon Gunn III, and businessman Jerry Nelson.
  • What was Ticketmaster's original business model upon its founding?: Initially, Ticketmaster's business model involved licensing computer programs and selling hardware for ticketing systems. Its first ticketed event was an Electric Light Orchestra concert at the University of New Mexico.

Ticketmaster's initial business model involved licensing software and selling hardware for ticketing systems.

Answer: True

Upon its inception, Ticketmaster's business model focused on licensing its software and selling hardware components for ticketing systems.

Related Concepts:

  • What was Ticketmaster's original business model upon its founding?: Initially, Ticketmaster's business model involved licensing computer programs and selling hardware for ticketing systems. Its first ticketed event was an Electric Light Orchestra concert at the University of New Mexico.
  • What industry does Ticketmaster operate within?: Ticketmaster operates within the entertainment industry, focusing on ticket sales and distribution.
  • What did Ticketmaster begin experimenting with in 2022 regarding ticket pricing?: Ticketmaster began experimenting with demand-based, dynamic pricing, where ticket prices fluctuate based on demand. This approach was intended to allow artists to capture a larger share of revenue that might otherwise be obtained through secondary market resale.

Fred Rosen was appointed CEO in 1982 and subsequently moved the company to Phoenix to be closer to the entertainment industry.

Answer: False

While Fred Rosen was appointed CEO in 1982, he relocated the company to Los Angeles, not Phoenix, to better engage with the entertainment industry.

Related Concepts:

  • Who was appointed CEO in 1982, and what strategic moves did they make?: Fred Rosen was appointed CEO in 1982. He relocated the company to Los Angeles to be closer to the live entertainment industry, which facilitated building contracts with major venues like the LA Forum, and drove the company's transition to computerized ticketing.

Who are credited as the founders of Ticketmaster?

Answer: Albert Leffler, Peter Gadwa, Gordon Gunn III, and Jerry Nelson

Ticketmaster was founded by Albert Leffler, Peter Gadwa, Gordon Gunn III, and Jerry Nelson.

Related Concepts:

  • Who are credited as the founders of Ticketmaster?: The founders of Ticketmaster are Albert Leffler, Peter Gadwa, Gordon Gunn III, and businessman Jerry Nelson.
  • When and where was Ticketmaster founded?: Ticketmaster was founded on October 2, 1976, in Phoenix, Arizona, United States.
  • What was Ticketmaster's original business model upon its founding?: Initially, Ticketmaster's business model involved licensing computer programs and selling hardware for ticketing systems. Its first ticketed event was an Electric Light Orchestra concert at the University of New Mexico.

What was Ticketmaster's initial business model upon its founding?

Answer: Licensing computer programs and selling hardware for ticketing systems

Upon its inception, Ticketmaster's business model focused on licensing its software and selling hardware components for ticketing systems.

Related Concepts:

  • What was Ticketmaster's original business model upon its founding?: Initially, Ticketmaster's business model involved licensing computer programs and selling hardware for ticketing systems. Its first ticketed event was an Electric Light Orchestra concert at the University of New Mexico.
  • What industry does Ticketmaster operate within?: Ticketmaster operates within the entertainment industry, focusing on ticket sales and distribution.
  • What did Ticketmaster begin experimenting with in 2022 regarding ticket pricing?: Ticketmaster began experimenting with demand-based, dynamic pricing, where ticket prices fluctuate based on demand. This approach was intended to allow artists to capture a larger share of revenue that might otherwise be obtained through secondary market resale.

Corporate Expansion and Acquisitions (1990s-2008)

Ticketmaster acquired its main rival, Ticketron, in 1991, solidifying its market leadership.

Answer: True

The acquisition of its competitor Ticketron in 1991 was a pivotal moment that significantly strengthened Ticketmaster's market position and leadership.

Related Concepts:

  • Which significant ticketing rival did Ticketmaster acquire in 1991?: In 1991, Ticketmaster acquired its rival Ticketron, which significantly boosted its market position and made it the market leader.
  • What key acquisitions did Ticketmaster make in January 2008?: In January 2008, Ticketmaster made several significant acquisitions: Paciolan Inc. (a ticketing system developer), the UK-based secondary ticket marketplace Getmein.com, and the US ticket reseller TicketsNow for $265 million.
  • When did Ticketmaster merge with Live Nation, and what is the name of the combined entity?: Ticketmaster merged with Live Nation in February 2009, and the resulting combined entity was named Live Nation Entertainment.

Microsoft co-founder Bill Gates acquired a controlling stake in Ticketmaster in 1993.

Answer: False

In 1993, it was Microsoft co-founder Paul Allen, not Bill Gates, who acquired a controlling stake in Ticketmaster.

Related Concepts:

  • Who acquired a controlling stake in Ticketmaster in 1993?: Microsoft co-founder Paul Allen acquired an 80% stake in Ticketmaster in November 1993 for over $325 million.
  • Which significant ticketing rival did Ticketmaster acquire in 1991?: In 1991, Ticketmaster acquired its rival Ticketron, which significantly boosted its market position and made it the market leader.

In 1998, USA Networks Inc. purchased a majority stake in Ticketmaster and renamed the company Ticketmaster Online-CitySearch.

Answer: True

Following USA Networks Inc.'s acquisition of a majority stake in 1998, the company was indeed renamed Ticketmaster Online-CitySearch.

Related Concepts:

  • Which company acquired a majority stake in Ticketmaster in 1998, and what was the company renamed?: USA Networks Inc., later known as InterActiveCorp (IAC), purchased a majority stake in Ticketmaster in 1998. The company was subsequently renamed Ticketmaster Online-CitySearch.

Ticketmaster acquired Paciolan Inc. and Getmein.com in January 2008.

Answer: True

January 2008 marked a period of significant expansion for Ticketmaster through the acquisition of companies such as Paciolan Inc. and Getmein.com.

Related Concepts:

  • What key acquisitions did Ticketmaster make in January 2008?: In January 2008, Ticketmaster made several significant acquisitions: Paciolan Inc. (a ticketing system developer), the UK-based secondary ticket marketplace Getmein.com, and the US ticket reseller TicketsNow for $265 million.
  • When did Ticketmaster merge with Live Nation, and what is the name of the combined entity?: Ticketmaster merged with Live Nation in February 2009, and the resulting combined entity was named Live Nation Entertainment.
  • What acquisitions did Ticketmaster make in 2015 to expand its services?: In 2015, Ticketmaster acquired Front Gate Tickets, a service provider for music festivals, and Universe, a DIY ticketing platform.

Ticketmaster acquired Front Gate Tickets in 2015, a service provider for concert venues.

Answer: False

While Ticketmaster did acquire Front Gate Tickets in 2015, its primary role was as a service provider for music festivals, not exclusively concert venues.

Related Concepts:

  • What acquisitions did Ticketmaster make in 2015 to expand its services?: In 2015, Ticketmaster acquired Front Gate Tickets, a service provider for music festivals, and Universe, a DIY ticketing platform.
  • When did Ticketmaster merge with Live Nation, and what is the name of the combined entity?: Ticketmaster merged with Live Nation in February 2009, and the resulting combined entity was named Live Nation Entertainment.
  • What key acquisitions did Ticketmaster make in January 2008?: In January 2008, Ticketmaster made several significant acquisitions: Paciolan Inc. (a ticketing system developer), the UK-based secondary ticket marketplace Getmein.com, and the US ticket reseller TicketsNow for $265 million.

Ticketmaster acquired Strobe Labs in 2017 to enhance its fan engagement capabilities through social media.

Answer: True

The acquisition of Strobe Labs in 2017 by Ticketmaster was aimed at bolstering its fan engagement strategies via social media platforms.

Related Concepts:

  • What did Ticketmaster acquire in 2017 to enhance its marketing capabilities?: In 2017, Ticketmaster acquired Strobe Labs, a marketing platform designed to help users engage with fans through social media channels.

In 2018, Ticketmaster acquired UPGRADED, a company specializing in converting physical tickets into digital ones using blockchain technology.

Answer: True

Ticketmaster's 2018 acquisition of UPGRADED focused on leveraging blockchain technology for the digitization of physical tickets.

Related Concepts:

  • What did Ticketmaster acquire in 2018 that utilized blockchain technology?: Ticketmaster acquired UPGRADED in 2018, a company specializing in converting physical tickets into digital ones using blockchain technology.

Which rival ticketing company did Ticketmaster acquire in 1991?

Answer: Ticketron

Ticketmaster acquired its competitor Ticketron in 1991, a move that significantly enhanced its market leadership.

Related Concepts:

  • Which significant ticketing rival did Ticketmaster acquire in 1991?: In 1991, Ticketmaster acquired its rival Ticketron, which significantly boosted its market position and made it the market leader.
  • When did Ticketmaster merge with Live Nation, and what is the name of the combined entity?: Ticketmaster merged with Live Nation in February 2009, and the resulting combined entity was named Live Nation Entertainment.
  • Which company acquired a majority stake in Ticketmaster in 1998, and what was the company renamed?: USA Networks Inc., later known as InterActiveCorp (IAC), purchased a majority stake in Ticketmaster in 1998. The company was subsequently renamed Ticketmaster Online-CitySearch.

Who acquired an 80% stake in Ticketmaster in November 1993?

Answer: Microsoft co-founder Paul Allen

In November 1993, Microsoft co-founder Paul Allen acquired an 80% stake in Ticketmaster.

Related Concepts:

  • Who acquired a controlling stake in Ticketmaster in 1993?: Microsoft co-founder Paul Allen acquired an 80% stake in Ticketmaster in November 1993 for over $325 million.
  • Which company acquired a majority stake in Ticketmaster in 1998, and what was the company renamed?: USA Networks Inc., later known as InterActiveCorp (IAC), purchased a majority stake in Ticketmaster in 1998. The company was subsequently renamed Ticketmaster Online-CitySearch.
  • Which significant ticketing rival did Ticketmaster acquire in 1991?: In 1991, Ticketmaster acquired its rival Ticketron, which significantly boosted its market position and made it the market leader.

What was the name of Ticketmaster after USA Networks Inc. purchased a majority stake in 1998?

Answer: Ticketmaster Online-CitySearch

Following the acquisition of a majority stake by USA Networks Inc. in 1998, Ticketmaster was renamed Ticketmaster Online-CitySearch.

Related Concepts:

  • Which company acquired a majority stake in Ticketmaster in 1998, and what was the company renamed?: USA Networks Inc., later known as InterActiveCorp (IAC), purchased a majority stake in Ticketmaster in 1998. The company was subsequently renamed Ticketmaster Online-CitySearch.
  • When did Ticketmaster merge with Live Nation, and what is the name of the combined entity?: Ticketmaster merged with Live Nation in February 2009, and the resulting combined entity was named Live Nation Entertainment.
  • What is Ticketmaster Entertainment, LLC, and where is it based?: Ticketmaster Entertainment, LLC is an American company specializing in ticket sales and distribution. It is headquartered in Beverly Hills, California, and operates globally across many countries.

Which of the following was NOT among Ticketmaster's key acquisitions in January 2008?

Answer: Front Gate Tickets

While Ticketmaster acquired Paciolan Inc., Getmein.com, and TicketsNow in January 2008, Front Gate Tickets was acquired in 2015, making it the correct answer for what was NOT acquired in January 2008.

Related Concepts:

  • What key acquisitions did Ticketmaster make in January 2008?: In January 2008, Ticketmaster made several significant acquisitions: Paciolan Inc. (a ticketing system developer), the UK-based secondary ticket marketplace Getmein.com, and the US ticket reseller TicketsNow for $265 million.
  • When did Ticketmaster merge with Live Nation, and what is the name of the combined entity?: Ticketmaster merged with Live Nation in February 2009, and the resulting combined entity was named Live Nation Entertainment.
  • What acquisitions did Ticketmaster make in 2015 to expand its services?: In 2015, Ticketmaster acquired Front Gate Tickets, a service provider for music festivals, and Universe, a DIY ticketing platform.

In 2015, Ticketmaster expanded its services by acquiring which two companies?

Answer: Front Gate Tickets and Universe

Ticketmaster expanded its service offerings in 2015 through the acquisition of Front Gate Tickets and Universe.

Related Concepts:

  • What acquisitions did Ticketmaster make in 2015 to expand its services?: In 2015, Ticketmaster acquired Front Gate Tickets, a service provider for music festivals, and Universe, a DIY ticketing platform.
  • When did Ticketmaster merge with Live Nation, and what is the name of the combined entity?: Ticketmaster merged with Live Nation in February 2009, and the resulting combined entity was named Live Nation Entertainment.
  • What key acquisitions did Ticketmaster make in January 2008?: In January 2008, Ticketmaster made several significant acquisitions: Paciolan Inc. (a ticketing system developer), the UK-based secondary ticket marketplace Getmein.com, and the US ticket reseller TicketsNow for $265 million.

The Live Nation Merger and Market Dominance (2009-Present)

Ticketmaster merged with Live Nation in February 2009, forming the entity Live Nation Entertainment.

Answer: True

The merger between Ticketmaster and Live Nation occurred in February 2009, culminating in the formation of the new entity known as Live Nation Entertainment.

Related Concepts:

  • When did Ticketmaster merge with Live Nation, and what is the name of the combined entity?: Ticketmaster merged with Live Nation in February 2009, and the resulting combined entity was named Live Nation Entertainment.
  • What key acquisitions did Ticketmaster make in January 2008?: In January 2008, Ticketmaster made several significant acquisitions: Paciolan Inc. (a ticketing system developer), the UK-based secondary ticket marketplace Getmein.com, and the US ticket reseller TicketsNow for $265 million.
  • What acquisitions did Ticketmaster make in 2015 to expand its services?: In 2015, Ticketmaster acquired Front Gate Tickets, a service provider for music festivals, and Universe, a DIY ticketing platform.

The U.S. Justice Department approved the Live Nation-Ticketmaster merger in 2010 without any conditions.

Answer: False

The U.S. Justice Department's approval of the Live Nation-Ticketmaster merger in 2010 was contingent upon specific conditions, including the divestiture of Paciolan and licensing agreements, contrary to the assertion of unconditional approval.

Related Concepts:

  • What happened in 2020 regarding Ticketmaster's compliance with the Live Nation merger consent decree?: In 2020, the Department of Justice fined Ticketmaster $3 million for violating the consent decree related to the Live Nation merger. The decree was extended for an additional five years, through 2025, with a penalty for future violations.
  • What were the primary conditions set by the U.S. Justice Department for approving the Live Nation-Ticketmaster merger?: The Justice Department approved the merger in January 2010 on the condition that the combined company sell Paciolan and license its ticketing software to its main competitor, Anschutz Entertainment Group (AEG). Additionally, provisions were implemented to prevent retaliation against venues that partnered with competing ticketing firms for ten years.
  • When did Ticketmaster merge with Live Nation, and what is the name of the combined entity?: Ticketmaster merged with Live Nation in February 2009, and the resulting combined entity was named Live Nation Entertainment.

On May 23, 2024, the U.S. Department of Justice and 29 states filed an antitrust lawsuit against Live Nation and Ticketmaster.

Answer: True

An antitrust lawsuit was filed on May 23, 2024, by the U.S. Department of Justice and 29 states against Live Nation and Ticketmaster, alleging monopolistic practices.

Related Concepts:

  • What did the U.S. Department of Justice and 29 states formally launch against Live Nation and Ticketmaster on May 23, 2024?: On May 23, 2024, the U.S. Department of Justice, joined by a coalition of 29 states, formally launched an antitrust lawsuit against Live Nation and Ticketmaster. The suit alleges that Live Nation, which owns Ticketmaster, has abused its dominant position in the concert and ticketing industry, leading to reduced competition, less consumer choice, and higher prices.
  • What happened in 2020 regarding Ticketmaster's compliance with the Live Nation merger consent decree?: In 2020, the Department of Justice fined Ticketmaster $3 million for violating the consent decree related to the Live Nation merger. The decree was extended for an additional five years, through 2025, with a penalty for future violations.
  • What investigations were launched by government bodies following the Taylor Swift ticket sale debacle?: Following the issues with Taylor Swift's ticket sales, the U.S. Department of Justice initiated a formal investigation into Live Nation Entertainment and Ticketmaster for potential monopoly and antitrust violations. State Attorneys General in Tennessee and North Carolina also launched investigations into consumer rights violations.

When did Ticketmaster merge with Live Nation to form Live Nation Entertainment?

Answer: February 2009

The merger between Ticketmaster and Live Nation, which resulted in the formation of Live Nation Entertainment, took place in February 2009.

Related Concepts:

  • When did Ticketmaster merge with Live Nation, and what is the name of the combined entity?: Ticketmaster merged with Live Nation in February 2009, and the resulting combined entity was named Live Nation Entertainment.
  • What key acquisitions did Ticketmaster make in January 2008?: In January 2008, Ticketmaster made several significant acquisitions: Paciolan Inc. (a ticketing system developer), the UK-based secondary ticket marketplace Getmein.com, and the US ticket reseller TicketsNow for $265 million.
  • Which company acquired a majority stake in Ticketmaster in 1998, and what was the company renamed?: USA Networks Inc., later known as InterActiveCorp (IAC), purchased a majority stake in Ticketmaster in 1998. The company was subsequently renamed Ticketmaster Online-CitySearch.

What was a primary condition set by the U.S. Justice Department for approving the Live Nation-Ticketmaster merger?

Answer: The combined company must sell Paciolan and license its software to competitors.

A key condition for the U.S. Justice Department's approval of the merger was the divestiture of Paciolan and the licensing of its ticketing software to competitors, ensuring a degree of market competition.

Related Concepts:

  • What happened in 2020 regarding Ticketmaster's compliance with the Live Nation merger consent decree?: In 2020, the Department of Justice fined Ticketmaster $3 million for violating the consent decree related to the Live Nation merger. The decree was extended for an additional five years, through 2025, with a penalty for future violations.
  • What were the primary conditions set by the U.S. Justice Department for approving the Live Nation-Ticketmaster merger?: The Justice Department approved the merger in January 2010 on the condition that the combined company sell Paciolan and license its ticketing software to its main competitor, Anschutz Entertainment Group (AEG). Additionally, provisions were implemented to prevent retaliation against venues that partnered with competing ticketing firms for ten years.
  • What did the U.S. Department of Justice and 29 states formally launch against Live Nation and Ticketmaster on May 23, 2024?: On May 23, 2024, the U.S. Department of Justice, joined by a coalition of 29 states, formally launched an antitrust lawsuit against Live Nation and Ticketmaster. The suit alleges that Live Nation, which owns Ticketmaster, has abused its dominant position in the concert and ticketing industry, leading to reduced competition, less consumer choice, and higher prices.

What action did the Department of Justice take in 2020 regarding Ticketmaster's compliance with the Live Nation merger consent decree?

Answer: Fined Ticketmaster $3 million for violating the decree.

In 2020, the Department of Justice imposed a $3 million fine on Ticketmaster for violations of the consent decree associated with the Live Nation merger.

Related Concepts:

  • What happened in 2020 regarding Ticketmaster's compliance with the Live Nation merger consent decree?: In 2020, the Department of Justice fined Ticketmaster $3 million for violating the consent decree related to the Live Nation merger. The decree was extended for an additional five years, through 2025, with a penalty for future violations.
  • What was the focus of the U.S. Senate Judiciary Committee hearing in January 2023 concerning Ticketmaster?: The hearing focused on promoting competition and protecting consumers in live entertainment, specifically examining the long-standing dissatisfaction with the 2010 consent decree governing the Ticketmaster-Live Nation merger. Senators questioned Ticketmaster's practices regarding monopolies, ticket costs, bot defenses, and transparency.

What did the U.S. Department of Justice and 29 states formally launch against Live Nation and Ticketmaster on May 23, 2024?

Answer: An antitrust lawsuit alleging abuse of market dominance.

An antitrust lawsuit was filed on May 23, 2024, by the U.S. Department of Justice and 29 states against Live Nation and Ticketmaster, alleging monopolistic practices.

Related Concepts:

  • What did the U.S. Department of Justice and 29 states formally launch against Live Nation and Ticketmaster on May 23, 2024?: On May 23, 2024, the U.S. Department of Justice, joined by a coalition of 29 states, formally launched an antitrust lawsuit against Live Nation and Ticketmaster. The suit alleges that Live Nation, which owns Ticketmaster, has abused its dominant position in the concert and ticketing industry, leading to reduced competition, less consumer choice, and higher prices.
  • What investigations were launched by government bodies following the Taylor Swift ticket sale debacle?: Following the issues with Taylor Swift's ticket sales, the U.S. Department of Justice initiated a formal investigation into Live Nation Entertainment and Ticketmaster for potential monopoly and antitrust violations. State Attorneys General in Tennessee and North Carolina also launched investigations into consumer rights violations.

Pricing Strategies, Fees, and Consumer Initiatives

In 2006, Ticketmaster advocated for legislation limiting the ticket resale market to authorized companies to combat scalping.

Answer: True

Ticketmaster's stance in 2006 involved advocating for legislation that would restrict the ticket resale market to authorized entities, a move presented as a measure against scalping.

Related Concepts:

  • What was Ticketmaster's stance on state legislation concerning the ticket resale market in 2006?: In 2006, Ticketmaster President Sean Moriarty stated the company had lobbied several states to enact laws limiting the ticket resale market to authorized companies. He argued this was necessary to combat scalpers and counterfeit tickets, though economists expressed concerns about competition.
  • What legislation did Ticketmaster publicly support in 2016?: Ticketmaster supported the Better Online Tickets Sales Act (BOTS Act) in 2016. This legislation aimed to ban the use of automated ticket bots for bulk purchasing and resale at inflated prices.
  • What did a 2019 Billboard report reveal about Live Nation's strategy for ticket sales?: A Billboard report revealed that Live Nation, Ticketmaster's parent company, had a strategy to bypass the primary market for certain tickets, directing them to resale sites instead of making them available to fans at face value through standard channels. Live Nation acknowledged facilitating the transfer of tickets to resellers at the request of artists.

The "All In Prices" initiative, announced in May 2025, aims to display total ticket costs upfront to comply with FTC regulations.

Answer: True

The 'All In Prices' initiative, launched in May 2025, is designed to enhance transparency by displaying the total ticket cost, inclusive of all fees, prior to the final checkout stage, in alignment with FTC regulations.

Related Concepts:

  • What is Ticketmaster's "All In Prices" initiative, and when was it announced?: Announced in May 2025, the "All In Prices" initiative is Ticketmaster's effort to comply with the Federal Trade Commission's ban on junk fees. This initiative aims to display the total cost of tickets, including all fees, before the final checkout process.
  • What did Ticketmaster announce in May 2025 regarding pricing transparency?: Ticketmaster announced the "All In Prices" initiative, which will display the full cost of tickets, including all fees, before the final checkout process. This change is intended to comply with the FTC's ban on junk fees.

Ticket prices on Ticketmaster are solely determined by Ticketmaster's service fees.

Answer: False

Ticket prices are not solely determined by Ticketmaster's service fees; the initial face value is set by the artist or client, with additional fees added by Ticketmaster and venues.

Related Concepts:

  • What are the three main types of fees Ticketmaster typically adds to ticket prices?: The typical fees added include a facility charge (set by the venue), a delivery fee (based on delivery method and credit card processing), and a service fee (covering client agreements and order processing, which may include a profit for Ticketmaster).
  • How are ticket prices determined on Ticketmaster?: The initial face value of tickets is set by the artist or client. In addition to this base price, Ticketmaster and the venues add various fees for their services.
  • What did Ticketmaster announce in May 2025 regarding pricing transparency?: Ticketmaster announced the "All In Prices" initiative, which will display the full cost of tickets, including all fees, before the final checkout process. This change is intended to comply with the FTC's ban on junk fees.

A facility charge, delivery fee, and service fee are the three main types of fees Ticketmaster typically adds.

Answer: True

Ticketmaster's pricing structure typically incorporates a facility charge, a delivery fee, and a service fee.

Related Concepts:

  • What are the three main types of fees Ticketmaster typically adds to ticket prices?: The typical fees added include a facility charge (set by the venue), a delivery fee (based on delivery method and credit card processing), and a service fee (covering client agreements and order processing, which may include a profit for Ticketmaster).
  • How are ticket prices determined on Ticketmaster?: The initial face value of tickets is set by the artist or client. In addition to this base price, Ticketmaster and the venues add various fees for their services.

Concert tours now account for only about 10% of artist income, making Ticketmaster fees less critical.

Answer: False

Contrary to the statement, concert tours constitute approximately 95% of artist income, making Ticketmaster fees a significant factor in artist revenue, not a less critical one.

Related Concepts:

  • How has the reliance on concert tours impacted artist income and the role of Ticketmaster fees?: With the decline in record album sales since 2000, concert tours now represent a significant portion (around 95%) of artist income. This financial reality makes the additional revenue generated through Ticketmaster's service fees important for artists, sometimes serving as a buffer against direct consumer backlash for pricing.
  • What did Ticketmaster begin experimenting with in 2022 regarding ticket pricing?: Ticketmaster began experimenting with demand-based, dynamic pricing, where ticket prices fluctuate based on demand. This approach was intended to allow artists to capture a larger share of revenue that might otherwise be obtained through secondary market resale.

In 2022, Ticketmaster began experimenting with fixed pricing for all tickets to ensure affordability.

Answer: False

In 2022, Ticketmaster began experimenting with demand-based, *dynamic pricing*, not fixed pricing, as a strategy to capture revenue and manage demand.

Related Concepts:

  • What did Ticketmaster begin experimenting with in 2022 regarding ticket pricing?: Ticketmaster began experimenting with demand-based, dynamic pricing, where ticket prices fluctuate based on demand. This approach was intended to allow artists to capture a larger share of revenue that might otherwise be obtained through secondary market resale.
  • What did Robert Smith of The Cure confirm in 2023 regarding Ticketmaster's dynamic pricing?: Robert Smith of The Cure confirmed in 2023 that dynamic pricing is a feature artists can choose to opt into when working with Ticketmaster.
  • What did Ticketmaster announce in May 2025 regarding pricing transparency?: Ticketmaster announced the "All In Prices" initiative, which will display the full cost of tickets, including all fees, before the final checkout process. This change is intended to comply with the FTC's ban on junk fees.

During the sales process for Oasis's 2025 reunion tour, ticket prices surged significantly due to Ticketmaster's dynamic pricing.

Answer: True

The sales process for the Oasis 2025 reunion tour saw significant ticket price increases, reportedly from £135 to over £350, attributed to Ticketmaster's dynamic pricing model.

Related Concepts:

  • What investigation did the UK's Competition and Markets Authority (CMA) launch into Ticketmaster in September 2024?: The CMA launched an investigation into Ticketmaster's sales practices for the Oasis concerts, focusing on the use of dynamic pricing and whether these practices complied with consumer protection laws, particularly regarding transparency and pressure tactics.
  • What did Ticketmaster begin experimenting with in 2022 regarding ticket pricing?: Ticketmaster began experimenting with demand-based, dynamic pricing, where ticket prices fluctuate based on demand. This approach was intended to allow artists to capture a larger share of revenue that might otherwise be obtained through secondary market resale.
  • What did Robert Smith of The Cure confirm in 2023 regarding Ticketmaster's dynamic pricing?: Robert Smith of The Cure confirmed in 2023 that dynamic pricing is a feature artists can choose to opt into when working with Ticketmaster.

In May 2025, Ticketmaster announced the 'All In Prices' initiative to hide additional fees until the final checkout.

Answer: False

The 'All In Prices' initiative, announced in May 2025, is designed to display additional fees upfront, not hide them, to comply with FTC regulations on junk fees.

Related Concepts:

  • What is Ticketmaster's "All In Prices" initiative, and when was it announced?: Announced in May 2025, the "All In Prices" initiative is Ticketmaster's effort to comply with the Federal Trade Commission's ban on junk fees. This initiative aims to display the total cost of tickets, including all fees, before the final checkout process.
  • What did Ticketmaster announce in May 2025 regarding pricing transparency?: Ticketmaster announced the "All In Prices" initiative, which will display the full cost of tickets, including all fees, before the final checkout process. This change is intended to comply with the FTC's ban on junk fees.
  • What did Ticketmaster begin experimenting with in 2022 regarding ticket pricing?: Ticketmaster began experimenting with demand-based, dynamic pricing, where ticket prices fluctuate based on demand. This approach was intended to allow artists to capture a larger share of revenue that might otherwise be obtained through secondary market resale.

Robert Smith of The Cure confirmed in 2023 that dynamic pricing is a feature artists can choose to opt out of when working with Ticketmaster.

Answer: False

While Robert Smith of The Cure did comment on dynamic pricing, the provided source material states he confirmed artists can choose to *opt into* this feature, not specifically that they can choose to *opt out of* it. The confirmation pertains to the opt-in capability.

Related Concepts:

  • What did Robert Smith of The Cure confirm in 2023 regarding Ticketmaster's dynamic pricing?: Robert Smith of The Cure confirmed in 2023 that dynamic pricing is a feature artists can choose to opt into when working with Ticketmaster.
  • What criticism did Robert Smith of The Cure voice regarding Ticketmaster's pricing for their 2023 North American tour?: Robert Smith criticized Ticketmaster's dynamic pricing and "platinum" tickets, stating The Cure would not use them for their tour. He highlighted that even low base ticket prices were accompanied by excessively high fees, prompting Ticketmaster to refund a portion of these fees after his public criticism.

What was Ticketmaster's stance on the ticket resale market in 2006, according to President Sean Moriarty?

Answer: Lobbied for laws limiting resale to authorized companies to combat scalping.

Ticketmaster President Sean Moriarty indicated in 2006 that the company had lobbied states for legislation restricting the ticket resale market to authorized entities to combat scalping.

Related Concepts:

  • What was Ticketmaster's stance on state legislation concerning the ticket resale market in 2006?: In 2006, Ticketmaster President Sean Moriarty stated the company had lobbied several states to enact laws limiting the ticket resale market to authorized companies. He argued this was necessary to combat scalpers and counterfeit tickets, though economists expressed concerns about competition.
  • What did a 2019 Billboard report reveal about Live Nation's strategy for ticket sales?: A Billboard report revealed that Live Nation, Ticketmaster's parent company, had a strategy to bypass the primary market for certain tickets, directing them to resale sites instead of making them available to fans at face value through standard channels. Live Nation acknowledged facilitating the transfer of tickets to resellers at the request of artists.

What is the purpose of Ticketmaster's "All In Prices" initiative announced in May 2025?

Answer: To display the total cost of tickets, including all fees, before final checkout.

The 'All In Prices' initiative, launched in May 2025, is designed to enhance transparency by displaying the total ticket cost, inclusive of all fees, prior to the final checkout stage, in alignment with FTC regulations.

Related Concepts:

  • What is Ticketmaster's "All In Prices" initiative, and when was it announced?: Announced in May 2025, the "All In Prices" initiative is Ticketmaster's effort to comply with the Federal Trade Commission's ban on junk fees. This initiative aims to display the total cost of tickets, including all fees, before the final checkout process.
  • What did Ticketmaster announce in May 2025 regarding pricing transparency?: Ticketmaster announced the "All In Prices" initiative, which will display the full cost of tickets, including all fees, before the final checkout process. This change is intended to comply with the FTC's ban on junk fees.

What did Robert Smith of The Cure criticize about Ticketmaster's pricing for their 2023 tour?

Answer: The use of dynamic pricing and 'platinum' tickets with excessively high fees.

Robert Smith of The Cure publicly criticized Ticketmaster's implementation of dynamic pricing and 'platinum' tickets for their 2023 tour, citing concerns over excessive fees.

Related Concepts:

  • What criticism did Robert Smith of The Cure voice regarding Ticketmaster's pricing for their 2023 North American tour?: Robert Smith criticized Ticketmaster's dynamic pricing and "platinum" tickets, stating The Cure would not use them for their tour. He highlighted that even low base ticket prices were accompanied by excessively high fees, prompting Ticketmaster to refund a portion of these fees after his public criticism.
  • What did Robert Smith of The Cure confirm in 2023 regarding Ticketmaster's dynamic pricing?: Robert Smith of The Cure confirmed in 2023 that dynamic pricing is a feature artists can choose to opt into when working with Ticketmaster.

What did Robert Smith of The Cure confirm in 2023 regarding Ticketmaster's dynamic pricing?

Answer: That artists can choose to opt into this feature.

Robert Smith of The Cure confirmed in 2023 that dynamic pricing is a feature artists have the option to utilize when contracting with Ticketmaster.

Related Concepts:

  • What did Robert Smith of The Cure confirm in 2023 regarding Ticketmaster's dynamic pricing?: Robert Smith of The Cure confirmed in 2023 that dynamic pricing is a feature artists can choose to opt into when working with Ticketmaster.
  • What criticism did Robert Smith of The Cure voice regarding Ticketmaster's pricing for their 2023 North American tour?: Robert Smith criticized Ticketmaster's dynamic pricing and "platinum" tickets, stating The Cure would not use them for their tour. He highlighted that even low base ticket prices were accompanied by excessively high fees, prompting Ticketmaster to refund a portion of these fees after his public criticism.

Artist and Fan Disputes and Public Criticisms

In 2017, Ticketmaster filed a lawsuit against Prestige Entertainment for using bots to buy over 30,000 tickets for a Broadway musical.

Answer: True

Ticketmaster initiated legal action against Prestige Entertainment in 2017, citing the broker's alleged use of bots to acquire a substantial quantity of tickets for a Broadway production.

Related Concepts:

  • What legal action did Ticketmaster take in 2017 related to ticket bots?: Following reports that a ticket broker used bots to purchase over 30,000 tickets for the Broadway musical "Hamilton," Ticketmaster filed a lawsuit against the broker, Prestige Entertainment.
  • What legislation did Ticketmaster publicly support in 2016?: Ticketmaster supported the Better Online Tickets Sales Act (BOTS Act) in 2016. This legislation aimed to ban the use of automated ticket bots for bulk purchasing and resale at inflated prices.

The String Cheese Incident protested Ticketmaster's fees in 2013 by providing fans with funds to resell tickets on the band's platform.

Answer: True

In 2013, The String Cheese Incident implemented a protest against Ticketmaster's fees by facilitating ticket resales on their own platform with reduced charges.

Related Concepts:

  • What did the jam band The String Cheese Incident do in 2013 to protest Ticketmaster's fees?: The String Cheese Incident provided fans with funds to purchase tickets for their shows, enabling them to resell these tickets on the band's own platform with reduced fees, as a protest against Ticketmaster's pricing structure.

Pearl Jam alleged in 1994 that Ticketmaster used its market power to block the band from booking venues due to a dispute over service fees.

Answer: True

Pearl Jam's 1994 complaint to the U.S. Department of Justice asserted that Ticketmaster leveraged its market dominance to obstruct the band's venue bookings stemming from a service fee disagreement.

Related Concepts:

  • What allegations did Pearl Jam make against Ticketmaster in 1994?: In 1994, Pearl Jam filed a complaint with the U.S. Department of Justice, alleging that Ticketmaster had used its market power to prevent the band from booking venues due to a dispute over service fees.

Bruce Springsteen raised concerns in 2009 about fans being redirected from Ticketmaster.com to TicketsNow, a reseller.

Answer: True

Bruce Springsteen voiced concerns in 2009 regarding the practice of redirecting fans from Ticketmaster.com to the reseller TicketsNow, highlighting a potential conflict of interest.

Related Concepts:

  • What conflict of interest did Bruce Springsteen raise concerning Ticketmaster in 2009?: Bruce Springsteen highlighted a conflict of interest when fans seeking tickets for his concert were redirected from Ticketmaster.com to TicketsNow, a ticket reseller, after the initial sale concluded. Ticketmaster's CEO issued an apology and agreed to cease displaying the TicketsNow link for Springsteen's shows.

A 2019 Billboard report indicated Live Nation's strategy to direct certain tickets to resale sites instead of primary channels.

Answer: True

A 2019 report by Billboard suggested that Live Nation employed a strategy involving the redirection of specific tickets to resale platforms rather than primary sales channels.

Related Concepts:

  • What did a 2019 Billboard report reveal about Live Nation's strategy for ticket sales?: A Billboard report revealed that Live Nation, Ticketmaster's parent company, had a strategy to bypass the primary market for certain tickets, directing them to resale sites instead of making them available to fans at face value through standard channels. Live Nation acknowledged facilitating the transfer of tickets to resellers at the request of artists.

Robert Smith of The Cure criticized Ticketmaster's dynamic pricing and 'platinum' tickets for their 2023 tour.

Answer: True

Robert Smith of The Cure publicly criticized Ticketmaster's implementation of dynamic pricing and 'platinum' tickets for their 2023 tour, citing concerns over excessive fees.

Related Concepts:

  • What did Robert Smith of The Cure confirm in 2023 regarding Ticketmaster's dynamic pricing?: Robert Smith of The Cure confirmed in 2023 that dynamic pricing is a feature artists can choose to opt into when working with Ticketmaster.
  • What criticism did Robert Smith of The Cure voice regarding Ticketmaster's pricing for their 2023 North American tour?: Robert Smith criticized Ticketmaster's dynamic pricing and "platinum" tickets, stating The Cure would not use them for their tour. He highlighted that even low base ticket prices were accompanied by excessively high fees, prompting Ticketmaster to refund a portion of these fees after his public criticism.

During the pre-sale for Taylor Swift's 'The Eras Tour' in November 2022, Ticketmaster's website experienced minor technical difficulties.

Answer: False

Contrary to the notion of 'minor technical difficulties,' the Ticketmaster website experienced a significant crash due to overwhelming demand, halting the pre-sale and resulting in widespread user complaints and criticism.

Related Concepts:

  • What happened during the pre-sale for Taylor Swift's "The Eras Tour" in November 2022?: The Ticketmaster website crashed due to extremely high demand, halting the pre-sale for Taylor Swift's "The Eras Tour." Millions of fans attempted to purchase tickets, overwhelming the platform and leading to widespread user complaints and criticism.
  • What did the "Swifties" demand in their lawsuit against Ticketmaster?: Fans of Taylor Swift, known as "Swifties," filed a lawsuit against Ticketmaster and its parent company, Live Nation, accusing them of fraud, antitrust violations, and price-fixing. They sought substantial damages for each alleged violation.
  • What investigations were launched by government bodies following the Taylor Swift ticket sale debacle?: Following the issues with Taylor Swift's ticket sales, the U.S. Department of Justice initiated a formal investigation into Live Nation Entertainment and Ticketmaster for potential monopoly and antitrust violations. State Attorneys General in Tennessee and North Carolina also launched investigations into consumer rights violations.

Fans known as 'Swifties' filed a lawsuit against Ticketmaster accusing them of price-fixing and antitrust violations.

Answer: True

A class-action lawsuit was filed by Taylor Swift fans ('Swifties') against Ticketmaster and Live Nation, alleging practices such as price-fixing and antitrust violations.

Related Concepts:

  • What did the "Swifties" demand in their lawsuit against Ticketmaster?: Fans of Taylor Swift, known as "Swifties," filed a lawsuit against Ticketmaster and its parent company, Live Nation, accusing them of fraud, antitrust violations, and price-fixing. They sought substantial damages for each alleged violation.
  • What investigations were launched by government bodies following the Taylor Swift ticket sale debacle?: Following the issues with Taylor Swift's ticket sales, the U.S. Department of Justice initiated a formal investigation into Live Nation Entertainment and Ticketmaster for potential monopoly and antitrust violations. State Attorneys General in Tennessee and North Carolina also launched investigations into consumer rights violations.

During Bad Bunny's concerts in Mexico City in December 2022, Ticketmaster Mexico attributed access problems to an unprecedented volume of legitimate tickets.

Answer: False

Ticketmaster Mexico attributed the access problems during Bad Bunny's concerts to an unprecedented volume of *fake* tickets, not legitimate ones.

Related Concepts:

  • What issue arose with tickets for Bad Bunny's concert in Mexico City in December 2022?: During Bad Bunny's concerts in Mexico City, an unusually high number of tickets were canceled, preventing many attendees from entering. These attendees were accused of holding counterfeit or cloned tickets, even when they had proof of purchase.
  • What was Ticketmaster Mexico's explanation for the Bad Bunny concert ticket issues?: Ticketmaster Mexico stated that the access problems were caused by an unprecedented volume of fake tickets, which led to system disruptions. They apologized for the inconvenience and offered full refunds to affected customers.

Zach Bryan criticized Ticketmaster for his 2023 tour by making tickets non-transferable to deter scalpers.

Answer: True

Zach Bryan took measures against scalping for his 2023 tour by implementing non-transferable tickets and publicly critiquing Ticketmaster.

Related Concepts:

  • How did Zach Bryan respond to Ticketmaster's practices?: Zach Bryan criticized Ticketmaster for his 2023 tour by making tickets non-transferable to deter scalpers. He also released a live album titled "All My Homies Hate Ticketmaster" as a statement against the company's practices.

Drake fans alleged in a March 2023 lawsuit that Ticketmaster concealed information about fewer show dates to artificially inflate demand.

Answer: False

The lawsuit filed by Drake fans alleged that Ticketmaster concealed information about *additional* show dates, not fewer, with the intent to artificially inflate demand and ticket prices.

Related Concepts:

  • What did Drake fans allege in their class action lawsuit against Ticketmaster in March 2023?: Drake fans filed a class action lawsuit alleging that Ticketmaster intentionally misled consumers regarding the "It's All a Blur Tour." They claimed the company concealed information about additional show dates to artificially inflate demand and ticket prices, constituting deception and fraud.

Ticketmaster's website experienced crashes during the Eurovision Song Contest 2023 ticket sales, with tickets selling out rapidly.

Answer: True

During the Eurovision Song Contest 2023 ticket sales, Ticketmaster's website experienced crashes, and tickets were subsequently sold out rapidly.

Related Concepts:

  • What problems occurred during the Eurovision Song Contest 2023 ticket sales handled by Ticketmaster?: Ticketmaster's website experienced crashes with a 500 error moments before sales began for the Eurovision Song Contest 2023. Tickets sold out very rapidly, leading to significant price markups on third-party resale platforms.
  • What happened during the pre-sale for Taylor Swift's "The Eras Tour" in November 2022?: The Ticketmaster website crashed due to extremely high demand, halting the pre-sale for Taylor Swift's "The Eras Tour." Millions of fans attempted to purchase tickets, overwhelming the platform and leading to widespread user complaints and criticism.

Ticketmaster faced criticism for sending accurate emails to successful ballot applicants for the Coronation Concert in the UK.

Answer: False

The criticism directed at Ticketmaster regarding the Coronation Concert in the UK stemmed from the company sending *misleading* emails to unsuccessful applicants, incorrectly informing them they had won tickets, rather than accurate emails.

Related Concepts:

  • What criticism did Ticketmaster face regarding the Coronation Concert ballot in the UK?: Ticketmaster sent misleading emails to unsuccessful ballot applicants for the Coronation Concert, incorrectly stating they had won tickets. This led many people to make travel and accommodation plans based on false information, causing considerable distress and criticism towards Ticketmaster.

In 1994, Pearl Jam filed a complaint with the U.S. Department of Justice alleging Ticketmaster did what?

Answer: Used its market power to prevent the band from booking venues.

Pearl Jam's 1994 complaint to the U.S. Department of Justice asserted that Ticketmaster leveraged its market dominance to obstruct the band's venue bookings stemming from a service fee disagreement.

Related Concepts:

  • What allegations did Pearl Jam make against Ticketmaster in 1994?: In 1994, Pearl Jam filed a complaint with the U.S. Department of Justice, alleging that Ticketmaster had used its market power to prevent the band from booking venues due to a dispute over service fees.

What conflict of interest did Bruce Springsteen highlight concerning Ticketmaster in 2009?

Answer: Fans were redirected from Ticketmaster.com to TicketsNow, a ticket reseller, after the initial sale.

Bruce Springsteen voiced concerns in 2009 regarding the practice of redirecting fans from Ticketmaster.com to the reseller TicketsNow, highlighting a potential conflict of interest.

Related Concepts:

  • What conflict of interest did Bruce Springsteen raise concerning Ticketmaster in 2009?: Bruce Springsteen highlighted a conflict of interest when fans seeking tickets for his concert were redirected from Ticketmaster.com to TicketsNow, a ticket reseller, after the initial sale concluded. Ticketmaster's CEO issued an apology and agreed to cease displaying the TicketsNow link for Springsteen's shows.
  • What did a 2019 Billboard report reveal about Live Nation's strategy for ticket sales?: A Billboard report revealed that Live Nation, Ticketmaster's parent company, had a strategy to bypass the primary market for certain tickets, directing them to resale sites instead of making them available to fans at face value through standard channels. Live Nation acknowledged facilitating the transfer of tickets to resellers at the request of artists.

What major event involving Taylor Swift's 'The Eras Tour' in November 2022 led to widespread criticism of Ticketmaster?

Answer: The pre-sale was halted due to the website crashing from extreme demand.

The pre-sale for Taylor Swift's 'The Eras Tour' was halted due to a website crash caused by overwhelming demand, leading to widespread criticism of Ticketmaster.

Related Concepts:

  • What happened during the pre-sale for Taylor Swift's "The Eras Tour" in November 2022?: The Ticketmaster website crashed due to extremely high demand, halting the pre-sale for Taylor Swift's "The Eras Tour." Millions of fans attempted to purchase tickets, overwhelming the platform and leading to widespread user complaints and criticism.
  • What did the "Swifties" demand in their lawsuit against Ticketmaster?: Fans of Taylor Swift, known as "Swifties," filed a lawsuit against Ticketmaster and its parent company, Live Nation, accusing them of fraud, antitrust violations, and price-fixing. They sought substantial damages for each alleged violation.
  • What investigations were launched by government bodies following the Taylor Swift ticket sale debacle?: Following the issues with Taylor Swift's ticket sales, the U.S. Department of Justice initiated a formal investigation into Live Nation Entertainment and Ticketmaster for potential monopoly and antitrust violations. State Attorneys General in Tennessee and North Carolina also launched investigations into consumer rights violations.

What was Ticketmaster Mexico's explanation for the access problems experienced by attendees at Bad Bunny's concerts in December 2022?

Answer: An unprecedented volume of fake tickets causing system disruptions.

Ticketmaster Mexico attributed the access problems during Bad Bunny's concerts to an unprecedented volume of *fake* tickets, not legitimate ones.

Related Concepts:

  • What was Ticketmaster Mexico's explanation for the Bad Bunny concert ticket issues?: Ticketmaster Mexico stated that the access problems were caused by an unprecedented volume of fake tickets, which led to system disruptions. They apologized for the inconvenience and offered full refunds to affected customers.
  • What issue arose with tickets for Bad Bunny's concert in Mexico City in December 2022?: During Bad Bunny's concerts in Mexico City, an unusually high number of tickets were canceled, preventing many attendees from entering. These attendees were accused of holding counterfeit or cloned tickets, even when they had proof of purchase.

What did Zach Bryan do for his 2023 tour to deter scalpers and express dissatisfaction with Ticketmaster?

Answer: He made tickets non-transferable and released a live album titled 'All My Homies Hate Ticketmaster'.

Zach Bryan took measures against scalping for his 2023 tour by implementing non-transferable tickets and publicly critiquing Ticketmaster, including releasing an album titled 'All My Homies Hate Ticketmaster'.

Related Concepts:

  • How did Zach Bryan respond to Ticketmaster's practices?: Zach Bryan criticized Ticketmaster for his 2023 tour by making tickets non-transferable to deter scalpers. He also released a live album titled "All My Homies Hate Ticketmaster" as a statement against the company's practices.

What criticism did Ticketmaster face regarding the Coronation Concert ballot in the UK?

Answer: They sent misleading emails to unsuccessful applicants stating they had won tickets.

The criticism directed at Ticketmaster regarding the Coronation Concert in the UK stemmed from the company sending *misleading* emails to unsuccessful applicants, incorrectly informing them they had won tickets, rather than accurate emails.

Related Concepts:

  • What criticism did Ticketmaster face regarding the Coronation Concert ballot in the UK?: Ticketmaster sent misleading emails to unsuccessful ballot applicants for the Coronation Concert, incorrectly stating they had won tickets. This led many people to make travel and accommodation plans based on false information, causing considerable distress and criticism towards Ticketmaster.

What issues did fans encounter during the sales for Oasis's 2025 reunion tour handled by Ticketmaster?

Answer: Long queues, website crashes, and significant price increases due to dynamic pricing.

The sales process for the Oasis 2025 reunion tour saw significant ticket price increases, reportedly from £135 to over £350, attributed to Ticketmaster's dynamic pricing model, alongside issues like long queues and website crashes.

Related Concepts:

  • What investigation did the UK's Competition and Markets Authority (CMA) launch into Ticketmaster in September 2024?: The CMA launched an investigation into Ticketmaster's sales practices for the Oasis concerts, focusing on the use of dynamic pricing and whether these practices complied with consumer protection laws, particularly regarding transparency and pressure tactics.
  • What issues arose with the ticket sales for Oasis's 2025 reunion tour?: Fans encountered long queues, website crashes, and significant price increases due to Ticketmaster's dynamic pricing system. Ticket prices reportedly surged from £135 to over £350 during the sales process.

Regulatory Actions, Legal Challenges, and Data Security

In 2020, Ticketmaster was fined $3 million for violating the consent decree related to the Live Nation merger.

Answer: True

Ticketmaster incurred a $3 million fine in 2020 due to violations of the consent decree established in relation to the Live Nation merger.

Related Concepts:

  • What happened in 2020 regarding Ticketmaster's compliance with the Live Nation merger consent decree?: In 2020, the Department of Justice fined Ticketmaster $3 million for violating the consent decree related to the Live Nation merger. The decree was extended for an additional five years, through 2025, with a penalty for future violations.
  • What did the U.S. Department of Justice and 29 states formally launch against Live Nation and Ticketmaster on May 23, 2024?: On May 23, 2024, the U.S. Department of Justice, joined by a coalition of 29 states, formally launched an antitrust lawsuit against Live Nation and Ticketmaster. The suit alleges that Live Nation, which owns Ticketmaster, has abused its dominant position in the concert and ticketing industry, leading to reduced competition, less consumer choice, and higher prices.
  • What did a 2019 Billboard report reveal about Live Nation's strategy for ticket sales?: A Billboard report revealed that Live Nation, Ticketmaster's parent company, had a strategy to bypass the primary market for certain tickets, directing them to resale sites instead of making them available to fans at face value through standard channels. Live Nation acknowledged facilitating the transfer of tickets to resellers at the request of artists.

Ticketmaster's digital ticketing system, introduced in 2009, required customers to prove their identity to prevent ticket brokers from acquiring large quantities.

Answer: True

The digital ticketing system implemented by Ticketmaster in 2009 mandated identity verification with the objective of deterring ticket brokers and scalpers from accumulating substantial ticket volumes.

Related Concepts:

  • What was the purpose of Ticketmaster's digital ticketing system introduced in 2009?: The digital ticketing system required customers to prove their identity before purchasing tickets. Ticketmaster believed this measure would help prevent ticket brokers and scalpers from acquiring large quantities of tickets.
  • What was Ticketmaster's stance on state legislation concerning the ticket resale market in 2006?: In 2006, Ticketmaster President Sean Moriarty stated the company had lobbied several states to enact laws limiting the ticket resale market to authorized companies. He argued this was necessary to combat scalpers and counterfeit tickets, though economists expressed concerns about competition.
  • What did Ticketmaster begin experimenting with in 2022 regarding ticket pricing?: Ticketmaster began experimenting with demand-based, dynamic pricing, where ticket prices fluctuate based on demand. This approach was intended to allow artists to capture a larger share of revenue that might otherwise be obtained through secondary market resale.

Ticketmaster publicly supported the Better Online Tickets Sales Act (BOTS Act) in 2016.

Answer: True

In 2016, Ticketmaster publicly endorsed the Better Online Tickets Sales Act (BOTS Act), legislation designed to prohibit the use of automated bots for bulk ticket purchasing.

Related Concepts:

  • What legislation did Ticketmaster publicly support in 2016?: Ticketmaster supported the Better Online Tickets Sales Act (BOTS Act) in 2016. This legislation aimed to ban the use of automated ticket bots for bulk purchasing and resale at inflated prices.
  • What was the focus of the U.S. Senate Judiciary Committee hearing in January 2023 concerning Ticketmaster?: The hearing focused on promoting competition and protecting consumers in live entertainment, specifically examining the long-standing dissatisfaction with the 2010 consent decree governing the Ticketmaster-Live Nation merger. Senators questioned Ticketmaster's practices regarding monopolies, ticket costs, bot defenses, and transparency.
  • What did a 2019 Billboard report reveal about Live Nation's strategy for ticket sales?: A Billboard report revealed that Live Nation, Ticketmaster's parent company, had a strategy to bypass the primary market for certain tickets, directing them to resale sites instead of making them available to fans at face value through standard channels. Live Nation acknowledged facilitating the transfer of tickets to resellers at the request of artists.

The Justice Department closed its investigation into Ticketmaster following Pearl Jam's complaint in 1995 without taking action.

Answer: True

In 1995, the Justice Department concluded its investigation into Ticketmaster, initiated after Pearl Jam's complaint, without imposing any actions but stating it would monitor industry developments.

Related Concepts:

  • What allegations did Pearl Jam make against Ticketmaster in 1994?: In 1994, Pearl Jam filed a complaint with the U.S. Department of Justice, alleging that Ticketmaster had used its market power to prevent the band from booking venues due to a dispute over service fees.
  • What was the outcome of the U.S. Department of Justice's investigation into Ticketmaster following Pearl Jam's complaint?: The Justice Department closed its investigation in 1995 without taking action, although it indicated it would continue to monitor developments within the ticket industry.

In June 2018, Ticketmaster reported a data breach affecting approximately 40,000 UK customers due to malicious software.

Answer: True

A data breach in June 2018, attributed to malicious software on a third-party support product, impacted approximately 40,000 UK customers of Ticketmaster.

Related Concepts:

  • What was the nature of the data breach Ticketmaster experienced in June 2018?: Ticketmaster notified approximately 40,000 UK customers about a data breach caused by malicious software on a third-party customer support product. Data for customers who purchased tickets between February and June 2018 may have been compromised.
  • What personal information was exposed in the Ticketmaster data breach between April and May 2024?: During a breach involving a third-party data services provider's cloud database, personal information, including payment-card details, was exposed. Ticketmaster identified affected customers on May 23, 2024, but notified them about a month later.
  • What problem did Ticketmaster customers report in fall 2024 concerning ticket transfers?: Customers reported that tickets were being incorrectly removed from their accounts, with Ticketmaster attributing this to hackers exploiting the platform's ticket transfer feature. The company faced criticism for not immediately investigating or disabling the feature.

Canada's Competition Bureau fined Ticketmaster $4.5 million in June 2019 for inflating advertised ticket costs.

Answer: True

In June 2019, Canada's Competition Bureau imposed a $4.5 million fine on Ticketmaster as part of a settlement related to findings that the company had inflated advertised ticket costs.

Related Concepts:

  • What fine did Canada's Competition Bureau impose on Ticketmaster in June 2019?: Canada's Competition Bureau fined Ticketmaster $4.5 million (approximately $3.44 million USD) as part of a settlement. This followed findings that Ticketmaster inflated advertised ticket costs by over 20%, sometimes up to 65%, and the company agreed to adjust its advertising practices.
  • What did the Toronto Star report in September 2018 about Ticketmaster's resale platform?: The Toronto Star reported that Ticketmaster was not enforcing ticket limit rules on its resale platform, TradeDesk. Ticketmaster denied these allegations and stated it would review its resale policies.

Ticketmaster paid a $10 million criminal fine in December 2020 for illegally accessing a competitor's computer systems.

Answer: True

In December 2020, Ticketmaster paid a $10 million criminal fine, admitting guilt for illegally accessing a competitor's computer systems to gain a competitive advantage.

Related Concepts:

  • What criminal fine did Ticketmaster pay in December 2020, and for what reason?: Ticketmaster paid a $10 million criminal fine after admitting to illegally accessing the computer systems of a competitor. The company was charged with using stolen information to gain an advantage over its competition.
  • What happened in 2020 regarding Ticketmaster's compliance with the Live Nation merger consent decree?: In 2020, the Department of Justice fined Ticketmaster $3 million for violating the consent decree related to the Live Nation merger. The decree was extended for an additional five years, through 2025, with a penalty for future violations.
  • What did a 2019 Billboard report reveal about Live Nation's strategy for ticket sales?: A Billboard report revealed that Live Nation, Ticketmaster's parent company, had a strategy to bypass the primary market for certain tickets, directing them to resale sites instead of making them available to fans at face value through standard channels. Live Nation acknowledged facilitating the transfer of tickets to resellers at the request of artists.

Following the Taylor Swift ticket sale issues, the U.S. Department of Justice launched an investigation into Live Nation and Ticketmaster for potential antitrust violations.

Answer: True

In the aftermath of the Taylor Swift ticket sale disruptions, the U.S. Department of Justice commenced an investigation into Live Nation and Ticketmaster concerning potential antitrust violations.

Related Concepts:

  • What investigations were launched by government bodies following the Taylor Swift ticket sale debacle?: Following the issues with Taylor Swift's ticket sales, the U.S. Department of Justice initiated a formal investigation into Live Nation Entertainment and Ticketmaster for potential monopoly and antitrust violations. State Attorneys General in Tennessee and North Carolina also launched investigations into consumer rights violations.
  • What did the U.S. Department of Justice and 29 states formally launch against Live Nation and Ticketmaster on May 23, 2024?: On May 23, 2024, the U.S. Department of Justice, joined by a coalition of 29 states, formally launched an antitrust lawsuit against Live Nation and Ticketmaster. The suit alleges that Live Nation, which owns Ticketmaster, has abused its dominant position in the concert and ticketing industry, leading to reduced competition, less consumer choice, and higher prices.
  • What did the "Swifties" demand in their lawsuit against Ticketmaster?: Fans of Taylor Swift, known as "Swifties," filed a lawsuit against Ticketmaster and its parent company, Live Nation, accusing them of fraud, antitrust violations, and price-fixing. They sought substantial damages for each alleged violation.

The U.S. Senate Judiciary Committee hearing in January 2023 focused on promoting competition and consumer protection in live entertainment.

Answer: True

The U.S. Senate Judiciary Committee hearing in January 2023 indeed centered on enhancing competition and safeguarding consumers within the live entertainment sector, scrutinizing Ticketmaster's market practices.

Related Concepts:

  • What was the focus of the U.S. Senate Judiciary Committee hearing in January 2023 concerning Ticketmaster?: The hearing focused on promoting competition and protecting consumers in live entertainment, specifically examining the long-standing dissatisfaction with the 2010 consent decree governing the Ticketmaster-Live Nation merger. Senators questioned Ticketmaster's practices regarding monopolies, ticket costs, bot defenses, and transparency.

The UK's CMA launched an investigation into Ticketmaster's sales practices for Oasis concerts in September 2024, focusing on dynamic pricing.

Answer: True

In September 2024, the UK's Competition and Markets Authority (CMA) initiated an investigation into Ticketmaster's sales practices for Oasis concerts, with a particular focus on its use of dynamic pricing.

Related Concepts:

  • What investigation did the UK's Competition and Markets Authority (CMA) launch into Ticketmaster in September 2024?: The CMA launched an investigation into Ticketmaster's sales practices for the Oasis concerts, focusing on the use of dynamic pricing and whether these practices complied with consumer protection laws, particularly regarding transparency and pressure tactics.

In fall 2024, Ticketmaster customers reported tickets being removed from their accounts, attributed by the company to hackers exploiting the transfer feature.

Answer: True

Ticketmaster acknowledged that customer reports of tickets being removed from accounts in fall 2024 were attributed to malicious actors exploiting the platform's ticket transfer functionality.

Related Concepts:

  • What problem did Ticketmaster customers report in fall 2024 concerning ticket transfers?: Customers reported that tickets were being incorrectly removed from their accounts, with Ticketmaster attributing this to hackers exploiting the platform's ticket transfer feature. The company faced criticism for not immediately investigating or disabling the feature.
  • What personal information was exposed in the Ticketmaster data breach between April and May 2024?: During a breach involving a third-party data services provider's cloud database, personal information, including payment-card details, was exposed. Ticketmaster identified affected customers on May 23, 2024, but notified them about a month later.

Live Nation Entertainment revealed on May 31, 2024, that a data breach exposed customer information, including payment details, from a third-party cloud database.

Answer: True

On May 31, 2024, Live Nation Entertainment disclosed a data breach involving unauthorized access to customer information, including payment details, originating from a third-party cloud database.

Related Concepts:

  • What did Ticketmaster's parent company, Live Nation Entertainment, reveal on May 31, 2024, concerning a data breach?: Live Nation revealed on May 31, 2024, that an unauthorized third party had accessed personal customer information, including payment-card details, from a cloud database hosted by a third-party provider, Snowflake Inc. Australian authorities confirmed they were working with the company on the incident.
  • What personal information was exposed in the Ticketmaster data breach between April and May 2024?: During a breach involving a third-party data services provider's cloud database, personal information, including payment-card details, was exposed. Ticketmaster identified affected customers on May 23, 2024, but notified them about a month later.

What was the intended benefit of Ticketmaster's digital ticketing system introduced in 2009?

Answer: To prevent ticket brokers and scalpers from acquiring large quantities of tickets.

The digital ticketing system implemented by Ticketmaster in 2009 mandated identity verification with the objective of deterring ticket brokers and scalpers from accumulating substantial ticket volumes.

Related Concepts:

  • What was the purpose of Ticketmaster's digital ticketing system introduced in 2009?: The digital ticketing system required customers to prove their identity before purchasing tickets. Ticketmaster believed this measure would help prevent ticket brokers and scalpers from acquiring large quantities of tickets.
  • What did Ticketmaster begin experimenting with in 2022 regarding ticket pricing?: Ticketmaster began experimenting with demand-based, dynamic pricing, where ticket prices fluctuate based on demand. This approach was intended to allow artists to capture a larger share of revenue that might otherwise be obtained through secondary market resale.

What legislation did Ticketmaster publicly support in 2016 to combat automated ticket purchasing?

Answer: The Better Online Tickets Sales Act (BOTS Act)

In 2016, Ticketmaster publicly endorsed the Better Online Tickets Sales Act (BOTS Act), legislation designed to prohibit the use of automated bots for bulk ticket purchasing.

Related Concepts:

  • What legislation did Ticketmaster publicly support in 2016?: Ticketmaster supported the Better Online Tickets Sales Act (BOTS Act) in 2016. This legislation aimed to ban the use of automated ticket bots for bulk purchasing and resale at inflated prices.
  • What was Ticketmaster's stance on state legislation concerning the ticket resale market in 2006?: In 2006, Ticketmaster President Sean Moriarty stated the company had lobbied several states to enact laws limiting the ticket resale market to authorized companies. He argued this was necessary to combat scalpers and counterfeit tickets, though economists expressed concerns about competition.
  • What was the focus of the U.S. Senate Judiciary Committee hearing in January 2023 concerning Ticketmaster?: The hearing focused on promoting competition and protecting consumers in live entertainment, specifically examining the long-standing dissatisfaction with the 2010 consent decree governing the Ticketmaster-Live Nation merger. Senators questioned Ticketmaster's practices regarding monopolies, ticket costs, bot defenses, and transparency.

What did Live Nation reveal on May 31, 2024, concerning a data breach?

Answer: That a third party accessed personal customer information from a cloud database.

On May 31, 2024, Live Nation Entertainment disclosed a data breach involving unauthorized access to customer information, including payment details, originating from a third-party cloud database.

Related Concepts:

  • What did Ticketmaster's parent company, Live Nation Entertainment, reveal on May 31, 2024, concerning a data breach?: Live Nation revealed on May 31, 2024, that an unauthorized third party had accessed personal customer information, including payment-card details, from a cloud database hosted by a third-party provider, Snowflake Inc. Australian authorities confirmed they were working with the company on the incident.
  • What personal information was exposed in the Ticketmaster data breach between April and May 2024?: During a breach involving a third-party data services provider's cloud database, personal information, including payment-card details, was exposed. Ticketmaster identified affected customers on May 23, 2024, but notified them about a month later.

Operational Aspects and Industry Partnerships

Ticketmaster Entertainment, LLC, is headquartered in Los Angeles, California.

Answer: False

Ticketmaster Entertainment, LLC, is headquartered in Beverly Hills, California, not Los Angeles.

Related Concepts:

  • What is Ticketmaster Entertainment, LLC, and where is it based?: Ticketmaster Entertainment, LLC is an American company specializing in ticket sales and distribution. It is headquartered in Beverly Hills, California, and operates globally across many countries.
  • What industry does Ticketmaster operate within?: Ticketmaster operates within the entertainment industry, focusing on ticket sales and distribution.
  • When and where was Ticketmaster founded?: Ticketmaster was founded on October 2, 1976, in Phoenix, Arizona, United States.

Ticketmaster's clients exclusively include artists and promoters.

Answer: False

The assertion that Ticketmaster's clients exclusively include artists and promoters is inaccurate, as venues are also identified as clients.

Related Concepts:

  • What types of clients does Ticketmaster work with?: Ticketmaster's clients include venues, artists, and promoters, for whom it sells tickets that the clients make available through the platform.
  • What industry does Ticketmaster operate within?: Ticketmaster operates within the entertainment industry, focusing on ticket sales and distribution.
  • What is Ticketmaster Entertainment, LLC, and where is it based?: Ticketmaster Entertainment, LLC is an American company specializing in ticket sales and distribution. It is headquartered in Beverly Hills, California, and operates globally across many countries.

In 2018, Ticketmaster reported selling approximately 500 million tickets for around 400,000 events.

Answer: True

Ticketmaster's 2018 performance report indicated sales of nearly 500 million tickets across approximately 400,000 events.

Related Concepts:

  • What was the reported number of tickets sold by Ticketmaster in 2018?: In 2018, Ticketmaster reported selling nearly 500 million tickets for approximately 400,000 events.
  • What types of clients does Ticketmaster work with?: Ticketmaster's clients include venues, artists, and promoters, for whom it sells tickets that the clients make available through the platform.
  • What industry does Ticketmaster operate within?: Ticketmaster operates within the entertainment industry, focusing on ticket sales and distribution.

Ticketmaster has partnered with major sports leagues like the NFL, NHL, and NBA.

Answer: True

Ticketmaster has established significant partnerships, serving as the primary ticketing provider for major professional sports leagues such as the NFL, NHL, and NBA.

Related Concepts:

  • Which major sports leagues has Ticketmaster partnered with for ticketing services?: Ticketmaster has served as the primary ticketing provider for major sports leagues including the National Football League (NFL), the National Hockey League (NHL), and the National Basketball Association (NBA).
  • What types of clients does Ticketmaster work with?: Ticketmaster's clients include venues, artists, and promoters, for whom it sells tickets that the clients make available through the platform.
  • What industry does Ticketmaster operate within?: Ticketmaster operates within the entertainment industry, focusing on ticket sales and distribution.

Where is Ticketmaster Entertainment, LLC headquartered?

Answer: Beverly Hills, California

Ticketmaster Entertainment, LLC is headquartered in Beverly Hills, California, as stated in the supporting documentation.

Related Concepts:

  • What is Ticketmaster Entertainment, LLC, and where is it based?: Ticketmaster Entertainment, LLC is an American company specializing in ticket sales and distribution. It is headquartered in Beverly Hills, California, and operates globally across many countries.
  • When and where was Ticketmaster founded?: Ticketmaster was founded on October 2, 1976, in Phoenix, Arizona, United States.
  • What industry does Ticketmaster operate within?: Ticketmaster operates within the entertainment industry, focusing on ticket sales and distribution.

Which of the following is NOT listed as a client type for Ticketmaster?

Answer: Ticket Brokers

The source material identifies venues, artists, and promoters as Ticketmaster's clients. Ticket brokers are not listed as clients; rather, Ticketmaster's systems are often designed to mitigate their activities.

Related Concepts:

  • What types of clients does Ticketmaster work with?: Ticketmaster's clients include venues, artists, and promoters, for whom it sells tickets that the clients make available through the platform.
  • What industry does Ticketmaster operate within?: Ticketmaster operates within the entertainment industry, focusing on ticket sales and distribution.
  • Which major sports leagues has Ticketmaster partnered with for ticketing services?: Ticketmaster has served as the primary ticketing provider for major sports leagues including the National Football League (NFL), the National Hockey League (NHL), and the National Basketball Association (NBA).

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